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Thinkies
Blue Screen Again
Posts: 4
Registered: ‎04-01-2019
Location: US
Views: 3,097
Message 31 of 229

Re: ThinkPad X series shipping thread - 2019 edition

First post in the forum!  Maybe it will bring good luck and fast shipping?

 

Ordered on 4/1 a very customized X1 Extreme, the website said 5-7 business days ship time, initial OVP ship time indicated 4/8 expected ship date with 4/12 arrival.  Then it changed to 4/16 expected ship date with expected arrival 4/23.  Around 4/8 or 4/9 I was told on the sales support chat to not worry it will ship on the 12th.  

 

For about a week now I've been checking in on the order status via the sales support chat every two days and am never told the same thing... except that they will definitely email me back with a firm ship date.  

 

Last night on 4/11 I received the 'speedbump' email that said the order is delayed but will ship within 30 days (30 days from when... order placement, or the email?).  

 

Today on 4/12 via chat I was told they don't know when it will ship.  OVP site still says 4/16 expected ship date.  

 

Card had a hold placed on it on 4/1 with the original order and again on 4/9.  

 

Excited to receive the system but not very happy about the delays and opaque process.  

john0997
What's DOS?
Posts: 1
Registered: ‎04-14-2019
Location: US
Views: 2,986
Message 32 of 229

Re: ThinkPad X series shipping thread - 2019 edition

After multiple Thinkpad orders, I now only order pre-configured same day shipping from Lenovo or use one of the official third-party vendors. I ordered a Thinkpad X1 Extreme i7-8850 16GB RAM, 512 SSD on Friday April 12th from Lenovo around 8:00 AM. The Thinkpad was shipped that day from North Carolina and originally was scheduled to arrive on Wednesday April 17th but was adjusted to Tuesday April 16th.

 

I've lived through multiple delay and credit card multi-authorization problems trying to custom configure all sorts of Thinkpads (P50, P51, X1C5th gen, etc.) and have given up trying. I just take stock with the CPU I want and upgrade everything else myself.

i_am_roko
Paper Tape
Posts: 3
Registered: ‎04-09-2019
Location: CA
Views: 2,941
Message 33 of 229

Re: ThinkPad X series shipping thread - 2019 edition

Woke up this morning to a shipping notification -- One week from order to shipping for a pre-configured X1E.

It's in the hands of UPS now!
amatti85
Paper Tape
Posts: 3
Registered: ‎04-10-2019
Location: US
Views: 2,878
Message 34 of 229

Re: ThinkPad X series shipping thread - 2019 edition

Mine is waiting since yesterday 3PM in Louisville Kentucky! They really want me to get it only tomorrow!
Thinkies
Blue Screen Again
Posts: 4
Registered: ‎04-01-2019
Location: US
Views: 2,865
Message 35 of 229

Re: ThinkPad X series shipping thread - 2019 edition

Update (4/17):

 

Label created, origin scan, package at clearing agency, shipped 4/13

 

Departure scan Kunshan 4/13

 

Arrival Shanghai 4/13

 

Export scan, departure scan Shanghai 4/15

 

Arrival scan, departure scan Anchorage 4/15 

 

Arrival scan, released by customs Loisville 4/16

 

Import scan, departure scan 4/17

 

Expected delivery on 4/18! 

 


@Thinkies wrote:

First post in the forum!  Maybe it will bring good luck and fast shipping?

 

Ordered on 4/1 a very customized X1 Extreme, the website said 5-7 business days ship time, initial OVP ship time indicated 4/8 expected ship date with 4/12 arrival.  Then it changed to 4/16 expected ship date with expected arrival 4/23.  Around 4/8 or 4/9 I was told on the sales support chat to not worry it will ship on the 12th.  

 

For about a week now I've been checking in on the order status via the sales support chat every two days and am never told the same thing... except that they will definitely email me back with a firm ship date.  

 

Last night on 4/11 I received the 'speedbump' email that said the order is delayed but will ship within 30 days (30 days from when... order placement, or the email?).  

 

Today on 4/12 via chat I was told they don't know when it will ship.  OVP site still says 4/16 expected ship date.  

 

Card had a hold placed on it on 4/1 with the original order and again on 4/9.  

 

Excited to receive the system but not very happy about the delays and opaque process.  


 

 

 

 

 

 

 

 

 

i_am_roko
Paper Tape
Posts: 3
Registered: ‎04-09-2019
Location: CA
Views: 2,712
Message 36 of 229

Re: ThinkPad X series shipping thread - 2019 edition

Finally got my laptop! (Well, it's been signed for at home, I'm still at work) For statistical purposes, here's how it went...

 

Laptop: X1E, pre-configured with 16 GB RAM, i7-8750, 500 GB HDD, FHD display. 

 

April 8th: Original Order. OVP said expected to ship April 17th, Expected to arrive April 18th. (Likely since it wasn't fully processed yet, the shipping estimate was incorrect)

April 9th: OVP updated with expected shipping on April 18th, expected arrival on May 4th. 

April 15th: Laptop shipped several days early!

 

Then it was in UPS's hands... Took a while, and the long weekend wasn't on my side. Interesting that Lenovo's broker had it cleared on the other side of Canada then shipped back out west. 

 

Delivered 04/25/2019 11:02 A.M. VANCOUVER, CA
DELIVERED
04/25/2019 2:55 A.M. Richmond, BC, Canada Arrival Scan
04/25/2019 12:58 A.M. Mount Hope, ON, Canada Departure Scan
04/23/2019 11:32 P.M. Mount Hope, ON, Canada Arrival Scan
04/23/2019 10:24 P.M. Concord, ON, Canada Departure Scan
04/23/2019 1:03 A.M. Concord, ON, Canada Destination Scan
04/22/2019 10:43 P.M. Concord, ON, Canada Arrival Scan
04/22/2019 10:24 P.M. Mississauga, ON, Canada Departure Scan
04/22/2019 7:30 P.M. Mississauga, ON, Canada Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure. / End of message.
04/22/2019 10:24 A.M. Mississauga, ON, Canada Import Scan
04/22/2019 7:14 A.M. Mississauga, ON, Canada Arrival Scan
04/22/2019 6:55 A.M. Concord, ON, Canada Departure Scan
04/22/2019 5:17 A.M. Concord, ON, Canada Export Scan
04/22/2019 5:56 A.M. - We currently have the package. The receiver requested clearance by a non-UPS broker. / As requested, the package was transferred to a Free Trade Zone or a non-UPS broker.
04/22/2019 5:56 A.M. - We currently have the package. The receiver requested clearance by a non-UPS broker.
04/21/2019 5:05 P.M. Concord, ON, Canada Export Scan
04/19/2019 4:08 A.M. Concord, ON, Canada Arrival Scan
04/19/2019 1:31 A.M. Buffalo, NY, United States Departure Scan
04/19/2019 12:53 A.M. Buffalo, NY, United States Arrival Scan
04/18/2019 5:20 P.M. Louisville, KY, United States Departure Scan
04/17/2019 2:13 A.M. Louisville, KY, United States Arrival Scan
04/16/2019 4:53 P.M. Anchorage, AK, United States Departure Scan
04/16/2019 1:45 P.M. Anchorage, AK, United States Arrival Scan
04/16/2019 9:47 P.M. Shanghai, China Departure Scan
04/16/2019 3:43 P.M. Shanghai, China Export Scan
04/15/2019 8:20 P.M. Shanghai, China Arrival Scan
04/15/2019 7:20 P.M. Kunshan, China Departure Scan
Past Event Shipped 04/15/2019 3:45 P.M. Kunshan, China

 

All in all, not horrible. I *wish* it was shipped next day, and delivered faster, but I still got it ahead of the estimated dates. 

lxcasino
What's DOS?
Posts: 2
Registered: ‎05-05-2019
Location: DE
Views: 2,518
Message 37 of 229

Re: ThinkPad X series shipping thread - 2019 edition

Ordered an X1 carbon (configured) on the 27/04/2019

 

  1. Expected to Ship 

    May 6, 2019
  2. Expected to Arrive 

    May 13, 2019



Expected shipping date was 6th of may. Now I got actually shipped today and will be here on 9th of may according to UPS tracking. Sound good doesn't it?

lxcasino
What's DOS?
Posts: 2
Registered: ‎05-05-2019
Location: DE
Views: 2,409
Message 38 of 229

Re: ThinkPad X series shipping thread - 2019 edition

//Update

Delivered today, May 9th. Flawless and fast.

Porsche911
Blue Screen Again
Posts: 3
Registered: ‎05-18-2019
Location: US
Views: 2,209
Message 39 of 229

Re: ThinkPad X series shipping thread - 2019 edition

ThinkPad X1 Extreme - Fail

- Ordered April 26, 2019

- Shipped May 10, 2019

- Received May 16, 2019

- Dead May 18, 2019 - Worked for about 10 minutes, then power went out... Will not come back on, no power, no lights, no nothing.  Service ticket created.

tjohn74
Paper Tape
Posts: 2
Registered: ‎05-17-2019
Location: GB
Views: 2,001
Message 40 of 229

Re: ThinkPad X series shipping thread - 2019 edition

Ordered custom build with i7-8850, 4k UHD, 32gb Memory and 1tb SSD 5th May, shipped on the 10th, received on the 17th.

 

Seems ok so far other than excessive fan noise that I need to sort.

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