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2 Posts

10-06-2018

US

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  • Posts: 2
  • Registered: ‎10-06-2018
  • Location: US
  • Views: 20
  • Message 1 of 1

ThinkPad X1 5th gen fingerprint not working correctly ***ALSO laptop is getting HOT***

2018-10-06, 18:31 PM

I had an X 1 carbon 3rd gen that was a Lemon to say the least  i had sent it back numerous times to get repaired and after the third time Lenovo was gracious enough to send me a X1 5th gen. It has worked very well for me up until the past week. Ive noticed that the laptop itself has been running verry hot. Hot to the point where it made me jump when i rested it on my bare leg. In addition the fingerprint reader intermitantly works  i have tried to uninstall and reinstall the drivers  i have run hardware scans i have tried everything and of CORSE my warantee is expired!  i have no issue buying an extension but at this point i am very frustrated with how this laptop is turning out. i LOVE this laptop more then anything but i am extremely frustrated. has anyone else encountered issues with overheating and fingerprint reader??

 

 

any advice??

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