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Paper Tape
Posts: 2
Registered: ‎09-15-2017
Location: US
Views: 978
Message 1 of 2

ThinkPad X1 Carbon (5th Gen) - Keyboard (Left Shift Key Sticking)

I just got my X1 and the left shift key sticks. I can see the spacing on the top side is not the same as the right shift key, so it's physically catching on something. All the other keys feel really good, but that shift is anoying! I've put in for a RMA replacement.


Anyone else have keyboard key problems right out of the box?

Punch Card
Posts: 15
Registered: ‎01-06-2017
Location: GB
Views: 911
Message 2 of 2

Re: ThinkPad X1 Carbon (5th Gen) - Keyboard (Left Shift Key Sticking)

Yes, I'm having a similar issue with mine too. The left hand shift key sticks so that it pops up a shade behind other keys. I notice that when pressed it makes a different sound to all the other keys, so I assume it's a mechanical issue.
I'd rather not return the whole machine, so am wondering if they'd send a replacement keyboard that I could fit myself?

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