01-07-2019 01:36 PM - edited 01-07-2019 04:05 PM
I've seen a few posts on this, but no solution, so I'm trying another one.
I have a Carbon X1 6th gen connected to a USB-C dock. (Wavlink but others have the same issues with Lenovo dock).
The USB-C Dock keeps disconnecting the monitors, mice and keyboards intermitently. It last a few seconds then everything comes back.
I have not identified a source yet... it may happen 2 times in 5 minutes, then be OK for 30 minutes. Any idea of where I could look for a source of error for this issue?
Everything is up to date as of today (using Lenovo Vantage software)
01-07-2019 03:28 PM
01-07-2019 03:45 PM
Hi, I contacted Wavlink support because there are no firmware update available on their site.
I've seen many issues on Lenovo website, I thought maybe the problem is within the laptop...
01-22-2019 10:55 AM
Yup. Still no luck on my end with the lenovo dock either.
I don't see it "cutting out" as you say, but after updating the firmware, drivers, and anything else I can think of, it's actually gotten worse, and is now about 50% hit or miss whether the USB devices will be connected even if the computer is booted attached to the dock (and 100% failure if the already-booted computer is subsequently plugged into the dock).
Any advice anyone has would be greatly appreciated. Multiple reboots every time I have to plug and unplug is causing me to lose my mind.