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6 Posts

10-09-2020

United States of America

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ThinkPad X1 Carbon Gen 8 and X1 Yoga Gen 5 - BIOS update issue

2021-01-23, 23:18 PM

We are testing a process to update the BIOS on all Lenovo models, something we have done previously without issues.  During testing, we found some problems with updating the BIOS on the X1 Carbon Gen 8 and X1 Yoga Gen 5 models by running the command: WINUPTP.EXE -s for silent install.

  • Tested BIOS update on above models, trying various scenarios
    • Version 1.13 to 1.14
    • Version 1.13 to 1.15
    • Version 1.14 to 1.15
  • In every scenario, here is what happened on every laptop tested
    • The BIOS update will install upon restart as expected
    • Next, the Self-Healing BIOS backup will run automatically
    • Next, the system will hang at a black screen for at least an hour
      • The fan will be running full speed
      • The laptop gets very hot on top
      • The power button blinks white
    • The only way to escape is to use paper clip on reset hole
    • After the BIOS update installs, the system seems to work fine
  • After going to version 1.15, not able downgrade to retest even with Secure Rollback Prevention = Disabled

Anyone else experience this behavior when doing the BIOS update on the above models?

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1339 Posts

01-08-2021

Philippines

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Re:ThinkPad X1 Carbon Gen 8 and X1 Yoga Gen 5 - BIOS update issue

2021-01-25, 15:20 PM

Hello tkress,

 

 

Welcome to Lenovo Community

 

 

Thank you for bringing this to our attention

 

Kindly provide the MTM (machine type model) of the devices?

 

And for the WINUPTP.EXE installation, is it local or for deployment?

 

 


Update us as convenient

 

Regards, 

 

Lorenzo_Lenovo



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1 Posts

02-08-2021

Switzerland

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Re:ThinkPad X1 Carbon Gen 8 and X1 Yoga Gen 5 - BIOS update issue

2021-02-08, 18:13 PM

Hello after the same upgrade and 2 others at the same time, camera is not working anymore, which with face recognition and Zoom is quite a big issue today.

 

 

- lenovo Intellignet thermal solution driver 1.0.1.363

- Intel Management Engine software 2040.100.0.1029

- BIOS 1.15

 

Any ideas on how to solve ?

 

Thanks

 

Patrick

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6 Posts

10-09-2020

United States of America

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Re:ThinkPad X1 Carbon Gen 8 and X1 Yoga Gen 5 - BIOS update issue

2021-02-09, 15:41 PM

Thanks for your message, here are the answer below.

 

Kindly provide the MTM (machine type model) of the devices? 20UA

 

And for the WINUPTP.EXE installation, is it local or for deployment? A package running via command line task in Configuration Manager task sequence.

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1 Posts

03-01-2021

United States of America

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Re:ThinkPad X1 Carbon Gen 8 and X1 Yoga Gen 5 - BIOS update issue

2021-03-01, 1:22 AM

The issue tkress speaks of is the same reason I am here. tkress' issue is based on what he see's when attempting to work within SCCM on multiple devices at a time however, I have noticed this on my own personal X1 Carbon Gen8. 

 

Is there any fix to this? 

 

I have witnessed this issue at least 3 times on my device from past BIOS updates as well, however, I am not resetting the CMOS, but instead opening the device up and pulling the battery for a few seconds. Everything listed is what I have seen when updating my BIOS from Lenovo Vantage and not connected to any external hardware. 

 

  • Screen going black.
  • Power button light blinking white.
  • System getting warmer than normal.
  • Fan spinning up. 

 

pulling the battery gets everything working again as normal but why is the system doing this? for reference my X1 Carbon Gen5 does not have this issue.

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