10-28-2014 07:24 AM
I just received my new ThinkPad X1 Carbon (Type 20A7). This is running with Windows 7, 64 bits.
Scrolling from the touchpad (with one or two fingers) does not work.
I tried installing the latest drivers from Lenovo's website (although you would assume that the latest drivers are installed when you buy a new machine), but that did not help.
When I go to the control panel and to the advanced settings for the touchpad, I can see that the scrolling features are activated. They just don't work.
Sometimes, I notice that after startup, scrolling works for a couple minutes, then not anymore.
Could you please help me out?
10-28-2014 07:33 AM
10-29-2014 08:55 AM
Hi realkirua, and welcome to the Lenovo User Community!
Remember that this is users helping users here, moderated by volunteers like me. Although there is some Lenovo presence, they can't patrol the entire community. They do try to help with some of the broader issues.
The odd part about what you describe is that the UltraNav driver install fails (6hgx81ww.exe). Have you tried manually uninstalling the old one (Control Panel>Programs and Features) then runnning the installer again?
10-29-2014 09:10 AM