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Flow2
Fanfold Paper
Posts: 7
Registered: ‎11-16-2018
Location: US
Views: 929
Message 1 of 5

ThinkPad X1 Extreme suffering from crackling sounds

On top of the audio popping I am receiving while having headphones plugged into the X1E, I am now getting crackling noises from the speakers when I play any sounds. Changing to the Windows' audio driver fixes the crackling noise, but the sound is lower and less defined.

 

Edit: Turning off Spatial Sound for Dolby Atmos Headphones seems to solve cracking problems (with and without headphones) without having to change the Realtek drivers. I'm not sure what's up with Dolby Atmos.

Flow2
Fanfold Paper
Posts: 7
Registered: ‎11-16-2018
Location: US
Views: 921
Message 2 of 5

Re: ThinkPad X1 Extreme suffering from crackling sounds

As an update to this, going to sound and turning off Spatial Sound (Dolby Atmos for Headphones) removes the crackling noise while retaining the Realtek driver sound when just listening to music through speakers.

I am not sure why that's interfering with anything when I don't have headphones plugged in. I'm still doing tests.
dfern
What's DOS?
Posts: 1
Registered: ‎12-25-2018
Location: US
Views: 642
Message 3 of 5

Re: ThinkPad X1 Extreme suffering from crackling sounds

Awesome thanks! I had the same issue that now seems to be resolved by turning off Atmos, thought this was some type of powersupply noise issue related to coil whine or something...
EDED01
Paper Tape
Posts: 4
Registered: ‎12-19-2018
Location: US
Views: 409
Message 4 of 5

Re: ThinkPad X1 Extreme suffering from crackling sounds

I'm not sure if this has been persistant ever since I've gotten the X1E or it's a problem that's developed but there's this slight popping/snapping sound on my left earbud that varies. I'm pretty sure it's not the headphones because this doesn't occur when I use them on my phone. I'm gonna test this out more later but the audio trick here doesn't seem to work for me.

BrokenThinkpad
Punch Card
Posts: 4
Registered: ‎01-06-2019
Location: US
Views: 363
Message 5 of 5

Re: ThinkPad X1 Extreme suffering from crackling sounds

I have this issue too. And many other people have this issue too. It is definitely not an issue with your headphones. At the moment there is no reliable official fix for this. See my post here:

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/THINKPAD-X1-EXTREME-G1-HEADPHONE-JACK-CRACKLI...

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