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11 Posts

07-30-2020

Lithuania

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ThinkPad X1 Gen 8 heating problems

2020-07-30, 9:07 AM

Hi everyone,

 

after spending many years on MBP, just got my new X1 and first impressions are really bad:

 

  • Battery drain - super fast (I know that 4K display is not for long battery, but still 2-3h on battery mode seems a bit awkward);
  • Vents are always UP (Leneovo intelligent cooling system - even if trying auto mode) and after spending half an hour you can boil eggs I think;
  • Processor is always on boost/turbo mode even if there is only running MS Outlook, MS Teams and RDP (jumping from 1,4 to 4.7 ghz average is about 3 ghz)

 

Machine Type Model:20U90046MH

Processor: 10th Generation Intel® Core™ i7-10510U Processor (1.80 GHz, up to 4.90 GHz with Turbo Boost, 4 Cores, 8 Threads, 8 MB Cache)

RAM: 16 GB LPDDR3 2133MHz (Soldered)

HDD: 512 GB PCIe SSD

Display:  14.0" UHD (3840 x 2160) IPS, glossy, dolby vision™, HDR 400, 500 nits

 

OS: Current moment Win64PRO(restored) also tried Enterprise.

 

During workday x1 is connected to Thunderbolt 3 dock gen2.

 

The only solution that worked for me, unlock all power options in registry and change Processor power management Maximum processor state to about 90%

 

Maybe someone has the same problems with new x1 gen8 and there are any workarounds?

 

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11 Posts

07-30-2020

Lithuania

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Re:ThinkPad X1 Gen 8 heating problems

2020-10-23, 9:21 AM

After all updates my Lenovo x1 GEN8 works fine :)

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12 Posts

07-30-2020

France

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Re:ThinkPad X1 Gen 8 heating problems

2020-07-30, 13:36 PM

Hi,

 

I have a similar issue on an X1 Gen8 with i5-10210U and FHD panel.

 

In the resource monitor, I found a permanent disk write activity on the file C:\Windows\System32\LogFiles\WMI\UdeTrc.etl.xxx at about 8-9Mbytes/s.

 

After a lot of tries disabling devices, I found that disabling the Ethernet card "Intel Ethernet Connection I219-V" immediately stops the disk activity (from 9Mbytes/s to almost 0). 

Then the fan stops, the temperature in the upper part of the keyboard went down also, in short everything was back to normal.

 

The driver version of the Ethernet card is the last available from Lenovo (12.18.9.20). I also tried an updated version directly from Intel (12.18.9.23) with no luck.

Only disabling the Ethernet card solve the issue...

 

Maybe you an check on your side if you find something similar.

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26 Posts

08-10-2020

Germany

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Re:ThinkPad X1 Gen 8 heating problems

2020-08-10, 15:48 PM

Hi,

 

same issues here. Can you please take a look at Windows Event Viewer? I noticed strange error message from DPTF Dynamic Platform & Thermal Framework like this one:

 

ESIF(8.7.10200.12510) TYPE: ERROR MODULE: DPTF TIME 14180063 ms

 

DPTF Build Version:  8.7.10200.12510

DPTF Build Date:  Nov  5 2019 18:36:19

Source File:  c:\jenkins\workspace\dptf\src\dptf\sources\unifiedparticipant\arbitratortemperaturethresholds.cpp @ line 210

Executing Function:  ArbitratorTemperatureThresholds::throwIfTemperatureThresholdsInvalid

Message:  Received invalid temperature thresholds from policy.

Policy Index = 1

Current Temperature = 13.3

Requested Aux0/Aux1 = 15.4/X

Current Hysteresis = 2.0

 

Participant:  AUTO [0]

 

Is anyone experiencing the same?

 

I've installed all Windows and Lenovo updates.

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11 Posts

07-30-2020

Lithuania

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Re:ThinkPad X1 Gen 8 heating problems

2020-08-14, 11:01 AM

Hi to all.

 

As I see now Microsoft in Windows 10 Pro version 2004 removed some power options and my X1 Gen 8 is always running on Balanced mode and using 100% processor state on battery and when plugged in. Then always vents are up and it drains battery life and causes heating problems.

 

What I have done in Windows registry:

 

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\54533251-82be-4824-96c1-47b60b740d00\bc5038f7-23e0-4960-96da-33abaf5935ec]
 

Changed "Attributes" value from dword:00000000 to dword:00000002.

 

Then in advanced power options I have ability to change "Processor power management" options.

 

So I just defined:

 

Maximum processor state:

 

On battery - 75%

Pugged in - 95%

 

I know that I'm loosing some processor power, but in other way, vents are not always up and it solved heating problems :) also increased battery life.

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1 Posts

08-18-2020

Germany

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Re:ThinkPad X1 Gen 8 heating problems

2020-08-18, 20:11 PM

Hi,

 

I have a similar issue - continuous disk activity on C:\Windows\System32\LogFiles\WMI\UdeTrc.etl.xxx.

 

Sometimes it helps to deactivate "Intel(R) Ethernet Connection (7) I219-LM" in the Device Manager, sometimes I have to deactivate one of the USB controllers, sometimes the UCM-USCI ACPI...

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12 Posts

07-30-2020

France

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Re:ThinkPad X1 Gen 8 heating problems

2020-08-24, 10:18 AM

Hi,

 

Today the continuous disk write is back (after a reboot following windows 10 updates).

This time, I have to disable the UCM USCI ACPI to stop it...

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12 Posts

07-30-2020

France

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Re:ThinkPad X1 Gen 8 heating problems

2020-09-07, 9:03 AM

Hi,

 

No change since end of July : at every boot I have to disable something in the device manager to stop the disk writing to avoid the fan noise, power consumption and heat.

 

As discussed in this topic, I also have lots of errors in the Windows Event Manager linked to the DPTF.

 

According to the different topics here, it seems we are some people having issues with this 8th gen...

 

Any chance someone from Lenovo staff have a look to these annoying issues ?

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11 Posts

07-30-2020

Lithuania

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Re:ThinkPad X1 Gen 8 heating problems

2020-09-07, 14:09 PM
I have DPTF error's too :) now I see 11 errors in a row.
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12 Posts

07-30-2020

France

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Re:ThinkPad X1 Gen 8 heating problems

2020-09-23, 10:07 AM

Hi,

 

2 months later, same issues, no change.

After a shutdown or a sleep (even AC powered), I have to go in the device manager to enable and/or disable a device to stop the disk activity...

Nice for a 2k€+ business laptop...

 

More and more topics are opened about heating issues with X1 8th Gen/Yoga 5th Gen, no move from Lenovo.

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27 Posts

04-20-2015

France

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Re:ThinkPad X1 Gen 8 heating problems

2020-09-23, 10:36 AM

I confirm I have the exact same issue with my Yoga 5th Gen (plus other issues)

 

I made a quick calculation. If the writing is really constant, as I use my laptop an average of 50h/week, since July 1st, that's approximatively 15Tb of data written on the disk. 10% of its lifespan. Great !

 

Please move on Lenovo !

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