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16 Posts

01-05-2016

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ThinkPad X1 Yoga Gen2 does not Restart, requires hard power off. Stuck at Lenovo boot logo.

2018-05-26, 16:41 PM

Two ThinkPad X1 Yoga Gen2 TabletPCs will successfully boot into Windows 10 just fine from a hard poweroff.  

But once in windows, if i choose Restart, it will hang at the "LENOVO" BIOS  level boot up logo with "To interrupt normal startup, press Enter".  

 

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195 Posts

03-03-2017

US

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Re: ThinkPad X1 Yoga Gen2 does not Restart, requires hard power off. Stuck at Lenovo boot logo.

2018-05-30, 11:12 AM

It looks to me like you have a faulty hardware issue or a serious driver issue.

 

Try the Lenovo recovery to put the device back to the factory windows install.

 

If that fails, I would think you have a hardware issue.

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16 Posts

01-05-2016

US

52 Signins

574 Page Views

  • Posts: 16
  • Registered: ‎01-05-2016
  • Location: US
  • Views: 574
  • Message 3 of 3

Re: ThinkPad X1 Yoga Gen2 does not Restart, requires hard power off. Stuck at Lenovo boot logo.

2018-05-31, 2:27 AM

Would you believe it was bluetooth drivers?  The Lenovo updating software missed this altogether.  Unimstalling all the usb and bluetooth and rebooting and then installing bluetooth fixed it.   Have restartef multiple times since.  

 

Maybe there were unsigned drivers in the mix or more likely Win10 has had a history of deleting the wrong drivers during updates and borking machines. 

 

Lenovo sent hardware automatically but it is going back.  

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