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18 Posts

09-22-2011

United States of America

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  • Posts: 18
  • Registered: ‎09-22-2011
  • Location: United States of America
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  • Message 1 of 3

ThinkPad X240: Unable to connect to the Synaptics Pointing Device Driver

2014-10-14, 17:56 PM

Hi there,

 

ThinkPad X240, Windows 8.1 x64 with all the latest Windows Updates and all the updates from Lenovo System Update.

 

I am receiving the following error: "Unable to connect to the Synaptics Pointing Device Driver" when I go into Mouse applet in Control Panel or when I am using Lenovo Settings Metro app. Here is the screenshot of the error:

Synaptics Error

 

The weird thing about it is that I can click OK and settings for TouchPad and TrackPad are there:

Mouse Settings

 

However, this error keeps popping up in various places when using Lenovo Settings app, and it is very annoying and makes it very difficult to use. E.g., it pops up 5 times when trying to access Power Management in Lenovo Settings.

 

What I already did: 

1. Uninstalled Synaptics drivers from Programs

2. Rebooted the machine

3. Installed the latest version of UltraNav driver using Lenovo System Update app - it is 18.0.7.57

 

Any help would be appreciated.

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18 Posts

09-22-2011

United States of America

52 Signins

439 Page Views

  • Posts: 18
  • Registered: ‎09-22-2011
  • Location: United States of America
  • Views: 439
  • Message 2 of 3

Re: ThinkPad X240: Unable to connect to the Synaptics Pointing Device Driver

2014-10-20, 10:12 AM

Any help from Lenovo Staff on Forum?

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1 Posts

06-21-2015

Reno

1 Signins

10 Page Views

  • Posts: 1
  • Registered: ‎06-21-2015
  • Location: Reno
  • Views: 10
  • Message 3 of 3

Re: ThinkPad X240: Unable to connect to the Synaptics Pointing Device Driver

2015-06-21, 20:13 PM

Same problem here and it's really starting to piss me off.  Lenovo has no idea what's going on. 

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