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  • Posts: 6
  • Registered: ‎08-01-2015
  • Location: Brazil
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ThinkPad X240 with Windows 10 - Lenovo AutoLock feature - How to install

2019-05-14, 14:37 PM

Hi everyone,


I'm trying to install the program "Lenovo Autolock" in a ThinkPad X240 with Windows 10, brazilian version.


But no matter how I change the install method, I'm keeping getting the error message "This system is not supported".


Does any one can help me to solve this issue please. I really like this lock facility and would like to make it working in Windows 10.


Thanks in advance.


PS: the file I'm using is 83al18ww (https://support.lenovo.com/us/es/downloads/migr-77008).

Lenovo G40-70, 12MB, 500GB, Windows 10 upgraded from pre-install Windows 8.1

57 Posts


United States of America

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  • Posts: 57
  • Registered: ‎07-13-2018
  • Location: United States of America
  • Views: 2370
  • Message 2 of 2

Re: ThinkPad X240 with Windows 10 - Lenovo AutoLock feature - How to install

2019-05-14, 16:48 PM

On the page you point to, the title is "Lenovo AutoLock for Windows 7." Your installation is failing because you are running Win10.

That being said, there are two possibilities--
(1) the software is not compatible with Win10; or
(2) the installation programmer may have used something like "if szWinVer==7" when they MEANT to use "if szWinVer < 6"...

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