05-14-2019 07:37 AM
I'm trying to install the program "Lenovo Autolock" in a ThinkPad X240 with Windows 10, brazilian version.
But no matter how I change the install method, I'm keeping getting the error message "This system is not supported".
Does any one can help me to solve this issue please. I really like this lock facility and would like to make it working in Windows 10.
Thanks in advance.
PS: the file I'm using is 83al18ww (https://support.lenovo.com/us/es/downloads/migr-77008).
05-14-2019 09:48 AM - edited 05-14-2019 10:00 AM
On the page you point to, the title is "Lenovo AutoLock for Windows 7." Your installation is failing because you are running Win10.
That being said, there are two possibilities--
(1) the software is not compatible with Win10; or
(2) the installation programmer may have used something like "if szWinVer==7" when they MEANT to use "if szWinVer < 6"...