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chaser_sao
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Posts: 3
Registered: ‎08-01-2015
Location: BR
Views: 94
Message 1 of 2

ThinkPad X240 with Windows 10 - Lenovo AutoLock feature - How to install

Hi everyone,

 

I'm trying to install the program "Lenovo Autolock" in a ThinkPad X240 with Windows 10, brazilian version.

 

But no matter how I change the install method, I'm keeping getting the error message "This system is not supported".

 

Does any one can help me to solve this issue please. I really like this lock facility and would like to make it working in Windows 10.

 

Thanks in advance.

 

PS: the file I'm using is 83al18ww (https://support.lenovo.com/us/es/downloads/migr-77008).

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Lenovo G40-70, 12MB, 500GB, Windows 10 upgraded from pre-install Windows 8.1
AM-S
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Posts: 49
Registered: ‎07-13-2018
Location: US
Views: 79
Message 2 of 2

Re: ThinkPad X240 with Windows 10 - Lenovo AutoLock feature - How to install

On the page you point to, the title is "Lenovo AutoLock for Windows 7." Your installation is failing because you are running Win10.

That being said, there are two possibilities--
(1) the software is not compatible with Win10; or
(2) the installation programmer may have used something like "if szWinVer==7" when they MEANT to use "if szWinVer < 6"...

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