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7 Posts

07-17-2016

United States of America

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  • Message 11 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-03-29, 19:59 PM

I had exactly the problem you had on my X270, also the 512GB NVMe drive..  Same BSODs.  And same 0 memory dumps.  I sent it to the depot which suggested a new motherboard and I chose to take a new unit rather than get what is essentially a refurb at new prices.  Haven't received the new unit yet.  Received the machine on 3/9... futzed with it until 3/17 when I sent it in for repairs.  Request for a new motherboard came in on 3/24.  Got it back unrepaired on 3/28 and sent it back today 3/29.

 (BTW: It has nothing to do with hibernation since mine would blue screen in the midst of doing something...)

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6 Posts

03-29-2017

United States of America

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  • Message 12 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-03-31, 18:54 PM

Any update on this?

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7 Posts

07-17-2016

United States of America

13 Signins

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  • Message 13 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-03-31, 19:21 PM

My new order was not going to be delivered until May 2. I was told there is a shortage of graphics cards. In any case, I cancelled the replacement and am in the middle of getting a refund. I have gone a different way.

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6 Posts

03-29-2017

United States of America

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  • Message 14 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-03-31, 20:13 PM

@Lenovo: Any update on when this issue will be fixed?

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2 Posts

04-01-2017

Switzerland

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  • Message 15 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-04-01, 15:52 PM

Hi,

 

Same problem for me.. any update/solution ?

 

My SSD lost connection randomly and disapears resulting I/O errors.

 

X270 with THNSF5512GPUK NVMe on latest firmware (51025KLA).

OS: ArchLinux

Bios: 1.11

 

i found a topic talking about the same problem: https://superuser.com/questions/1194478/ssd-suddenly-becomes-unreadable-how-to-diagnose

 

 

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8 Posts

04-02-2017

Canada

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  • Message 16 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-04-02, 18:11 PM

Similar issue here.  Brand new x270, BSODs (win10/64).  Details:

 

i5, 8GB, 512GB NVMe.  Bios 1.10, Toshiba NVMe bios unknown version.. TVSU didn't update that.

 

Steps:

- Win10 Re-Install (System Reset to Factory)

- Hardware diags - no failures.

- Downloaded Win10 Reinstall media (Lenovo USB Recovery Creator); fails to reinstall with useless error message.

- Attempted re-install with open license media; fails to read/write from NVMe HDD; attempted to find Intel RST drivers; no joy for gen7/i5 chipset.

- Waiting for physical re-install media to arrive.  No expectation that it will work whatsoever.

 

- Just disabled UEFI/SecureBoot.  Approaching hour 18 now of tinkering with this..  re-attempting re-install with USB key media..

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1 Posts

04-03-2017

Canada

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  • Message 17 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-04-03, 21:12 PM

I have a similar issue with random BSOD's on Window 10 Pro/64.
Usually CRITICAL_PROCESS_DIED but sometimes UNEXPECTED_STORE_EXCEPTION.
Windows won't/can't generate memory dump.

 

Build: x270 (PCIe) Core i7 7500U, 16 GB RAM, 256 GB PCIe-NVMe SSD
BIOS: 1.11
SSD: THNSF5256GPUK TOSHIBA (5KLA5102 firmware)

 

Windows memory/disk diagnostics don't report any errors.
Reinstalled Windows/drivers; no change.

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2 Posts

04-01-2017

Switzerland

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  • Message 18 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-04-05, 11:11 AM

Hi,

 

Yesterday, tech support replaced my TOSHIBA NVMe by a new SAMSUNG one (SAMSUNG MZVLW512HMJP-000L7), works perfectly now.

 

I hope this issue ca be fixed by a firmware/bios update...

 

F0x.

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6849 Posts

10-29-2009

United States of America

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  • Message 19 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-04-05, 11:50 AM

To all,

 

It's been confirmed as a ThinkPad X270 BIOS issue that makes this system have some power-management incompatibility with Toshiba NVMe SSD.  New BIOS is expected during the week of April 17 but I am trying to arrange an earlier release for affected forum users to help verify the fix.

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8 Posts

04-02-2017

Canada

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  • Message 20 of 37

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

2017-04-05, 12:27 PM

Count me in, please.  Alpha/Beta testing at your disposal. 

 

Machine's a brick right now - so having access ASAP would be greatly appreciated!

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