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jf2
Fanfold Paper
Posts: 6
Registered: ‎07-17-2016
Location: US
Views: 2,425
Message 11 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

I had exactly the problem you had on my X270, also the 512GB NVMe drive..  Same BSODs.  And same 0 memory dumps.  I sent it to the depot which suggested a new motherboard and I chose to take a new unit rather than get what is essentially a refurb at new prices.  Haven't received the new unit yet.  Received the machine on 3/9... futzed with it until 3/17 when I sent it in for repairs.  Request for a new motherboard came in on 3/24.  Got it back unrepaired on 3/28 and sent it back today 3/29.

 (BTW: It has nothing to do with hibernation since mine would blue screen in the midst of doing something...)

heptagrammaton
Fanfold Paper
Posts: 6
Registered: ‎03-29-2017
Location: US
Views: 2,342
Message 12 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Any update on this?

jf2
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Posts: 6
Registered: ‎07-17-2016
Location: US
Views: 2,337
Message 13 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

My new order was not going to be delivered until May 2. I was told there is a shortage of graphics cards. In any case, I cancelled the replacement and am in the middle of getting a refund. I have gone a different way.

heptagrammaton
Fanfold Paper
Posts: 6
Registered: ‎03-29-2017
Location: US
Views: 2,329
Message 14 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

@Lenovo: Any update on when this issue will be fixed?

F0x06
Paper Tape
Posts: 2
Registered: ‎04-01-2017
Location: CH
Views: 2,274
Message 15 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Hi,

 

Same problem for me.. any update/solution ?

 

My SSD lost connection randomly and disapears resulting I/O errors.

 

X270 with THNSF5512GPUK NVMe on latest firmware (51025KLA).

OS: ArchLinux

Bios: 1.11

 

i found a topic talking about the same problem: https://superuser.com/questions/1194478/ssd-suddenly-becomes-unreadable-how-to-diagnose

 

 

SDavis1
Paper Tape
Posts: 7
Registered: ‎04-02-2017
Location: CA
Views: 2,220
Message 16 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Similar issue here.  Brand new x270, BSODs (win10/64).  Details:

 

i5, 8GB, 512GB NVMe.  Bios 1.10, Toshiba NVMe bios unknown version.. TVSU didn't update that.

 

Steps:

- Win10 Re-Install (System Reset to Factory)

- Hardware diags - no failures.

- Downloaded Win10 Reinstall media (Lenovo USB Recovery Creator); fails to reinstall with useless error message.

- Attempted re-install with open license media; fails to read/write from NVMe HDD; attempted to find Intel RST drivers; no joy for gen7/i5 chipset.

- Waiting for physical re-install media to arrive.  No expectation that it will work whatsoever.

 

- Just disabled UEFI/SecureBoot.  Approaching hour 18 now of tinkering with this..  re-attempting re-install with USB key media..

F0x06
Paper Tape
Posts: 2
Registered: ‎04-01-2017
Location: CH
Views: 2,097
Message 17 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Hi,

 

Yesterday, tech support replaced my TOSHIBA NVMe by a new SAMSUNG one (SAMSUNG MZVLW512HMJP-000L7), works perfectly now.

 

I hope this issue ca be fixed by a firmware/bios update...

 

F0x.

Lenovo Staff
Lenovo Staff
Posts: 5,490
Registered: ‎10-29-2009
Location: NC
Views: 2,089
Message 18 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

To all,

 

It's been confirmed as a ThinkPad X270 BIOS issue that makes this system have some power-management incompatibility with Toshiba NVMe SSD.  New BIOS is expected during the week of April 17 but I am trying to arrange an earlier release for affected forum users to help verify the fix.

SDavis1
Paper Tape
Posts: 7
Registered: ‎04-02-2017
Location: CA
Views: 2,079
Message 19 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Count me in, please.  Alpha/Beta testing at your disposal. 

 

Machine's a brick right now - so having access ASAP would be greatly appreciated!

heptagrammaton
Fanfold Paper
Posts: 6
Registered: ‎03-29-2017
Location: US
Views: 2,031
Message 20 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

I would naturally like to have such an earlier release.

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