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Lenovo Staff
Lenovo Staff
Posts: 5,463
Registered: ‎10-29-2009
Location: NC
Views: 2,146
Message 21 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

To all,

 

I'm expecting a test BIOS version to fix this issue, either Friday or Monday.  I will post again when I have it.  Really sorry for this issue and thank you for your patience.

Lenovo Staff
Lenovo Staff
Posts: 5,463
Registered: ‎10-29-2009
Location: NC
Views: 2,108
Message 22 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

[Edited to link to BIOS release on lenovo website]

 

The BIOS fix for this issue is here:  http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X...

 

It is fixed in version 1.12 or later.

SDavis1
Paper Tape
Posts: 7
Registered: ‎04-02-2017
Location: CA
Views: 2,101
Message 23 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

thank you thank you thank you!

 

Testing now..  Results coming shortly!

SDavis1
Paper Tape
Posts: 7
Registered: ‎04-02-2017
Location: CA
Views: 2,079
Message 24 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Quick Update from a Windows 10 user here:

 

- System had no partitions, recovered using a Server Essentials image backup.

- Installed 1.12 bios, confirmed by using my eyeballs at the BIOS.

- Previous attempts at Win10 re-install from both downloaded and physically mailed Lenovo provided recovery media failed at about 60% ("recovery failed" - no more detail).

- After installation of 1.12, recovery from Lenovo supplied physical (USB) media succeeded.

 

I'm proceeding with my Win10 configuration and App installations.  I'll feel secure after about 2 weeks - but this is very promising indeed.

 

 

lukas2511
Paper Tape
Posts: 5
Registered: ‎03-27-2017
Location: DE
Views: 2,068
Message 25 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

I've just updated, Bios version now shows version 1.12 while embedded controller still shows version 1.10.

 

I had to build a bootable stick manually because I'm running on Linux, maybe I missed a few files, not sure. I'll just try running it as is and will try to update again after the official iso release.

 

Edit: Turns out EC doesn't get updated if AC isn't plugged in, so maybe take the warnings serious and just plug it in before updating Smiley Wink

lukas2511
Paper Tape
Posts: 5
Registered: ‎03-27-2017
Location: DE
Views: 2,055
Message 26 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Here a quick guide on how to create a stick on linux (execute manually, this is not a fully automated script!):

 

DISK=/dev/sdX  # replace with your disk
WINFLASH=path/to/winflash  # replace with path to unpacked winflash directory

dd if=/dev/zero of=$DISK bs=1M count=128
parted $DISK  # replace with your stick
# mklabel msdos
# mkpart primary fat32 1 128M
mkfs.vfat -F32 $DISK
mount ${DISK}1 /mnt/
cp -R $WINFLASH /mnt/Flash
mkdir -p /mnt/EFI/Boot
cp /mnt/Flash/Bootx64.efi /mnt/EFI/Boot/BootX64.efi
umount /mnt
sync

After that your stick should be ready, reboot and select it as alternative boot medium (press F12 in uefi splash), follow on-screen guide, don't forget to plug your AC adaptor in Smiley Wink

heptagrammaton
Fanfold Paper
Posts: 6
Registered: ‎03-29-2017
Location: US
Views: 2,039
Message 27 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Thank you. I installed the new BIOS version and confirmed the update to 1.2. No crash yet!
brainshave
Ctrl-Alt-Del
Posts: 6
Registered: ‎03-20-2017
Location: JP
Views: 2,000
Message 28 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Thanks! :-) Running 1.12 for couple of hours now. The issue hasn't returned so far :-)

SDavis1
Paper Tape
Posts: 7
Registered: ‎04-02-2017
Location: CA
Views: 1,978
Message 29 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Hi, Folks.

 

24 Hours in - Win10 fully reloaded, a ton of apps installed, zero BSOD's.  One Windows Explorer crash, but I suspect that's not related. 

 

Very bad issue - but this limited uptime seems to indicate the problem is resolved.

heptagrammaton
Fanfold Paper
Posts: 6
Registered: ‎03-29-2017
Location: US
Views: 1,948
Message 30 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

I got another BSOD of a different type, citing "win32kbase.sys". It was after ~2 days of use.

 

I've uploaded the memory dump here: https://goo.gl/ISUA4G

 

BlueScreenView suggests that hal.dll (the Hardware Abstraction Layer DLL) had something to do with it.

 

Let me know if this is a related issue.

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