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Lenovo Staff
Lenovo Staff
Posts: 5,463
Registered: ‎10-29-2009
Location: NC
Views: 1,545
Message 31 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

heptagrammaton

 

Thanks for your feedback.  Because you are on insider 15063 I don't have the symbols to analyze the crash dump right now.  I will be able to study your dump in more detail later this week.  The fact that you are able to get a dump at all means it is not the BIOS/SSD issue that is fixed by BIOS 1.12  (the BSOD caused by that issue would not generate a dump file because the SSD stopped responding)

Lenovo Staff
Lenovo Staff
Posts: 5,463
Registered: ‎10-29-2009
Location: NC
Views: 1,481
Message 32 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

heptagrammaton

 

The best that I can tell, the issue of your BSOD dump is a bug in win32kbase.sys related to touchpad gesture processing.  I checked in a MSFT database where we can look up known bugs, but this one is not in it.  You might have better luck reporting this problem on a MSFT forum or giving feeback through the insider program.

 

The bug is in:  win32kbase!CPTPEngine:Smiley Very HappyoTPGestureProcessing+0xf5

 

Lenovo Staff
Lenovo Staff
Posts: 5,463
Registered: ‎10-29-2009
Location: NC
Views: 1,480
Message 33 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

To all,

 

I am temporarily marking my previous post (with the link to the trial BIOS) as the solution to help users easily find it.  when the formal BIOS is released, I will update again to provide a link to it.

Lenovo Staff
Lenovo Staff
Posts: 5,463
Registered: ‎10-29-2009
Location: NC
Views: 1,345
Message 34 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

The new BIOS that fixes this issue has been released on support.lenovo.com here:  http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X...

 

If you already installed the trial version 1.12 that I posted earlier, this is the same version.  So there is no need to re-install it.

brainshave
Ctrl-Alt-Del
Posts: 6
Registered: ‎03-20-2017
Location: JP
Views: 1,276
Message 35 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Thanks to the team for soliving it in relatively short time :-)

 

I've been running 1.12 for over a week now and the issue seems fixed for good :-)

lukas2511
Paper Tape
Posts: 5
Registered: ‎03-27-2017
Location: DE
Views: 1,251
Message 36 of 36

Re: ThinkPad X270 PCIe SSD (NVMe) refusing to wake up from low-power state

Running the new BIOS version for quite some time now I'm positive that this fixed the issue. Thanks!

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