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montakim
Paper Tape
Posts: 1
Registered: ‎11-06-2017
Location: BD
Views: 1,443
Message 1 of 2

ThinkPad X270 shows Battery 1: Not Present

Hi

 

I bought a Thinkpad X270 two days ago (MTM 20HM0007MY). I thought it had two batteries installed, one internal and one 6 cell external cylindrical battery. However, when I go to my power options it says Battery 1 Not Present:Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I am rather confused. Should there not be an internal battery as well?

 

Thanks

 

Montakim

Community SeniorMod
Community SeniorMod
Posts: 8,399
Registered: ‎01-01-2010
Location: US
Views: 1,420
Message 2 of 2

Re: ThinkPad X270 shows Battery 1: Not Present

The 2nd battery is an option.  I don't see the model listed in the PSREF.  If it were mine, I would look at the order and see if it is listed, and also pull of the rear cover and see if the battery is there.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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