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3 Posts

08-14-2019

HU

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ThinkPad X280 touchpad stopped working

2019-08-14, 21:05 PM

Hi All,

 

I have an almost new X280 laptop. The touchpad stopped working when i switched on the machine, yesterday i did not have any problems.

What i tried:

- driver updated

- checked bios+windows settings (Touchpad is ON)

 

In Device Manager under HID devices, there is "HID compliant touchpad" and "Synaptics HID-Complient Touch Pad Device".

 

Here comes the strange part: if i disable "Synaptics HID-Compliant Touch Pad Device", the touchpad starts working but gestures are not working like scroll up/down with two fingers. When enabling it again it stops working again. (+when booting from Hirens, it works fine, so it is definately _not_ a hardware issue)

 

Additional information: The Track Poing device and the buttons over the touchpad are working all the time, if "click" with the touchpad it works fine all the time (for example i move the cursor with a USB mouse over any icon on the desktop, i double-click the touchpad, the program or document opens).

 

Can you help me please, does anyone has an idea what the solution could be? I don't want to reinstall Windows because of this...

 

 

Thank you,

 

Attila

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3 Posts

08-14-2019

HU

6 Signins

71 Page Views

  • Posts: 3
  • Registered: ‎08-14-2019
  • Location: HU
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  • Message 2 of 5

Re: ThinkPad X280 touchpad stopped working

2019-08-15, 5:42 AM
Solved: i completely removed the driver of "Synaptics....", restarted, installed the latest driver again, restarted again -> works again as it should :)

0 person found this solution to be helpful.

This helped me too

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36 Posts

07-13-2018

DE

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Re: ThinkPad X280 touchpad stopped working

2019-08-27, 0:06 AM

Hello, I am also affected by this issue :(. Can you describe more precisely how you solved your problem?

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36 Posts

07-13-2018

DE

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  • Posts: 36
  • Registered: ‎07-13-2018
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  • Message 4 of 5

Re: ThinkPad X280 touchpad stopped working

2019-08-27, 7:36 AM

Seems like after the first reboot the touchpad works ok, but then the Synaptics gets reinstalled and I am back at where I began.

 

I am on X1 C6 with a NFC touchpad.

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4 Posts

03-15-2019

CA

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Re: ThinkPad X280 touchpad stopped working

2019-09-27, 21:22 PM

Been having the same problem as well with my X1 Carbon Yoga. I've uninstalled the driver and downloaded it from the Lenovo site. But it happens pretty frequently. Not sure if it's really a software issue or a hardware issue. 

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