06-01-2018 05:33 PM - last edited on 06-05-2018 11:31 AM by Agotthelf
Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD -
What Failed: dump_storport.sys
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
Since we can't deploy like this, What can I do in order to get this fixed?
Moderator Note: Edited subject to match content.
Solved! Go to Solution.
06-04-2018 04:18 PM