10-07-2018 05:57 AM
i have lenovo laptop lenovo x1 carbon 3rd generation
but touch screen is not working please help me to solve this problem
if you have any touch screen driver please send me link for download
Solved! Go to Solution.
10-07-2018 08:47 AM
10-07-2018 10:09 PM
OS Name Microsoft Windows 8.1 Pro
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name NASIR
System Manufacturer LENOVO
System Model 20BTS2L308
System Type x64-based PC
System SKU LENOVO_MT_20BT_BU_Think_FM_ThinkPad X1 Carbon 3rd
Processor Intel(R) Core(TM) i5-5300U CPU @ 2.30GHz, 2295 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date LENOVO N14ET46W (1.24 ), 3/1/2018
SMBIOS Version 2.7
Embedded Controller Version 1.09
BIOS Mode Legacy
BaseBoard Manufacturer LENOVO
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Locale United States
Hardware Abstraction Layer Version = "6.3.9600.18969"
Installed Physical Memory (RAM) 8.00 GB
please replay me
10-08-2018 05:47 AM
You can get all the available drivers for your X1 Carbon 3rd Generation here:
10-08-2018 08:09 AM
10-08-2018 08:56 AM
I have the same problem, I have over 20 thinkpads did a update and since then the touch screen on all 20 of them have stopped working, I use them for my forklift training company for my students to learn from. Now I am thinking why did I buy them in the first place. I tried to get support but no help yet.
Forklift Training UK
10-08-2018 10:36 AM
I have seen recently on this X forum there have been reports of Touch firmware and BIOS updates causing these problems. Often this requires a hardware replacement - either the system board or the touch screen.
Search this forum for other recent posts regarding this issue. It would seem that if you can upgrade or downgrade the BIOS, that might possibly fix this issue. If the problem is in the Touch firmware, I would hold out less hope for a solution that you could download and install - but that is just a speculation on my part.
12-19-2018 07:26 AM
Exactly the same problem! My 1gen x1 yogo works fine before the recent update. Right after the update, the touch screen was gone!!! Hope lenovo could release a quick fix for it!
01-14-2019 08:10 PM
I also just updated my 1st gen Carbon X1 Yoga (20FR) and all of a sudden the touchscreen and pen no longer work. Lenovo should pull these updates until they can figure out how to fix things.