cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
x61yang
Serial Port
Posts: 33
Registered: ‎03-31-2009
Location: US
Views: 697
Message 1 of 3

Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

Hi, I have  a Thinkpad X380 Yoga. The Thunderbolt 3 Dock will not charge my Thinkpad X380 YOGA, and a message saying that the dock is not providing enough power shows up on my minitor. I wonder if anyone have a solution to this problem. It does not make  sense to have to connect the Thunderbold AND the AC power to the Thinkpad, it should be just ONE Thunderbold cord.

 

1. My power brick is 135W, 20V-6.75A

2. I am connecting the Thunderbolt to throuogh the port on the back of the dock.

3. I have went to BIOS  and under power section, "disable the battary for technical service" and pwered it back on.

 

None of the above solutions worked. 

 

BMCowboy
802.11n
Posts: 70
Registered: ‎05-10-2016
Location: HK
Views: 647
Message 2 of 3

Re: Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

Hi x61yang,

 

Checked on support page and found the latest firmware for the mentioned dock released on 14 Jan 2019, which included TBT3 firmware update to version C33. Make sure you have updated already.

 

"May the Force be with Lenovo"
x61yang
Serial Port
Posts: 33
Registered: ‎03-31-2009
Location: US
Views: 632
Message 3 of 3

Re: Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

Thank you, I'll report back on the results.

Check out current deals!


Shop current deals

Top Kudoed Authors