03-22-2017 08:00 AM
I'll use the TouchPad more and compare.
I am noticing that when the freeze occurs, the System process (in Task Manager) spikes to 25% or more.
03-22-2017 10:20 AM
So getting rid of Google Crash Handler did not work for the long haul - still having problems.
And I also agree with bananaman that:
a) the Trackpoint also freezes, just not as badly as the Touchpad (it's more of a hiccup than a complete freeze)
b) I have seen some signs to suggest it's some kind of background utilization issue (sometimes I see the little Windows "cpu is working" circle or whatever it's called).
03-22-2017 11:46 AM
03-22-2017 05:06 PM
I tried this driver install method, restarted and opened chrome. Then actually had the issue happen while I was using file manager.. so definitely not fixed.
03-23-2017 04:37 AM - edited 03-23-2017 04:39 AM
Is there any possibility that the trackpad problem is due to the hardware issues? My OS is Windows 10 Home and if other OS versions or other trackpad driver versions invoke same trouble, then it may be the hardware problem.
03-23-2017 04:52 AM
03-23-2017 04:56 AM
I do think it's possible hardware is involved, though none of us would want that. The support guy said if the driver install didn't fix things, it's probably hardware and to send it in.
For me, it's been several hours now, and though I'm not sure the pointing devices are working perfectly, they are working *way* better now. I only seem to get a freeze occasionally and it seems like it's probably some background process waking up and using a lot of CPU briefly. Which is why I prefer Chromebooks for anything other than dedicated application work. A lot simpler, they just work. No background processes and drivers and Windows Update and stupid Microsoft design decisions like the Windows Hello smiley face, and on and on....
03-23-2017 07:53 AM
Thanks guys for continuing to post your experiences, I will do same...
So after several hours of working fine, the pointing devices started freezing up again.
I came back here and see that there's a new bios, so I've installed that now, will see how it goes...
03-23-2017 04:32 PM