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ulo-swe
What's DOS?
Posts: 2
Registered: ‎08-08-2017
Location: SE
Views: 1,702
Message 1 of 2

Thinkpad X1 Carbon 2017 Gen5 Trackpoint stoped working after win 10 Creator update (1703)

After windows 10 updated itself to version 1703, the TrackPoint on my X1 Carbon stopped working. It's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out.

 

It there a new driver or fix for this issue?

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ulo-swe
What's DOS?
Posts: 2
Registered: ‎08-08-2017
Location: SE
Views: 1,654
Message 2 of 2

Re: Thinkpad X1 Carbon 2017 Gen5 Trackpoint stoped working after win 10 Creator update (1703)

OK, so I managed to fix the problem. Here is what i did:

 

- download the latest driver from Lenovo site

- unstall the current driver "synaptics Pointing Device" in device manager (under mouse and other pointingdevices.). Make sure you select "delete drivers when asked". Do not reboot if asked.

- turn off all networking - make sure the computer can not acces the internet

- reboot the computer

- when logged on to windows after reboot, install the newley downloaded driver by clicking setup in the driver folder.

 

You will now have a fully working pointing device.

 

PS. Make sure the trackpoint and trackpad is enabled in the BIOS setup.

 

 

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