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nick2861
What's DOS?
Posts: 3
Registered: ‎10-21-2016
Location: US
Views: 2,353
Message 1 of 5

Thinkpad X1 Carbon (20BS) Integrated Camera not found

After try to update the driver for the integrated camera and ultimately uninstalling the driver, then re attempting to re install the driver. My integrated camera still dosent work. What could be the problem? This problem started after installing the Windows 10 update.

Community SuperMod
Community SuperMod
Posts: 4,541
Registered: ‎04-25-2008
Location: US
Views: 2,342
Message 2 of 5

Re: Thinkpad X1 Carbon (20BS) Integrated Camera not found

Hi nick2861, and welcome to the Lenovo User Community!

 

I just went to use the camera on my 20BS, after not using it for a couple of weeks, and it was gone! In my case manually reinstalling the latest driver brought it back. Did you try that?

I don't work for Lenovo. I'm a crazy volunteer!
nick2861
What's DOS?
Posts: 3
Registered: ‎10-21-2016
Location: US
Views: 2,303
Message 3 of 5

Re: Thinkpad X1 Carbon (20BS) Integrated Camera not found

I would manually reinstall the driver but the imaging device is not popping up in my device manager on windows. Is there another way to do this?

Community SuperMod
Community SuperMod
Posts: 4,541
Registered: ‎04-25-2008
Location: US
Views: 2,287
Message 4 of 5

Re: Thinkpad X1 Carbon (20BS) Integrated Camera not found

In my case the device did not appear in Device Manager, but I just ran the installer anyway, and it reappeared. Have you tried that? 

 

I may have caused confusion by saying "manually reinstalling". By that I meant I ran the installer, as opposed to using Device Manager.

I don't work for Lenovo. I'm a crazy volunteer!
nick2861
What's DOS?
Posts: 3
Registered: ‎10-21-2016
Location: US
Views: 2,282
Message 5 of 5

Re: Thinkpad X1 Carbon (20BS) Integrated Camera not found

Thanks bananaman, it worked. I appreciate your help!

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