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12-17-2018

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Thinkpad X1 Carbon, 6th Gen; Windows USB Restore Failure.

2018-12-17, 19:52 PM

Laptop will not boot to Windows; Only boots to BIOS; [1] Ran full BIOS diagnostics; No errors; [2] Unlocked BIOS to accept all access; [3] Downloaded latest Windows recovery for USB drive reset;  [4] Windows recovery USB program boots laptop; [5] Windows reset program fails at +/- 52%; Will not continue; [6] Need a functional Windows recovery program; [7] Warranty still good.

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Re: Thinkpad X1 Carbon, 6th Gen; Windows USB Restore Failure.

2018-12-18, 0:51 AM

Hello and welcome,

 

Did you download the MS "clean" install media or the Lenovo image for your machine?

 

Sounds like it was MS media.  If so, try the Lenovo version.  I can't say it will work any better but it's probably worth a shot.

 

https://support.lenovo.com/us/en/solutions/ht103653?LinkTrack=Solr

 

Z.


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2 Posts

12-17-2018

US

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Re: Thinkpad X1 Carbon, 6th Gen; Windows USB Restore Failure.

2018-12-31, 5:54 AM

Thanks.  I did use the downloaded Lenovo image.  I do not have the MS image.

 

Why is the restore program hanging a little more than 50% into the installation?  Is there a BIOS setting interfereing with the system re-install?

Any other suggestions?

 

Thanks.

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