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rexssaurus
Paper Tape
Posts: 2
Registered: ‎10-28-2019
Location: CL
Views: 178
Message 1 of 3

Thinkpad X1 Carbon 6th gen Touchpad not working (ive tried everything!)

I dont know why it doesn't work the Touchscreen, my model is the 20KH002QUS, the device manager doesnt show the option to enable the touch screen. My screen model is b140hak02.3 which supposedly has touchscreen.

 

Ive installed all the drivers from lenovo vantage and all the windows updates but it still doesnt work. Im not sure if the screen even is touch at this point haha. But that makes no sense because the screen model supports it.

 

If you need any more info ill be happy to provide it! Thanks in advance.

Lenovo Employee Vmax100K
Lenovo Employee
Posts: 121
Registered: ‎05-22-2019
Location: CN
Views: 162
Message 2 of 3

Re: Thinkpad X1 Carbon 6th gen Touchpad not working (ive tried everything!)

Hello,

Please  go to Settings->System-> About->Device specifications->Review Smiley Tongueen and touch . Can help you confirm support Touch or not .

 

rexssaurus
Paper Tape
Posts: 2
Registered: ‎10-28-2019
Location: CL
Views: 122
Message 3 of 3

Re: Thinkpad X1 Carbon 6th gen Touchpad not working (ive tried everything!)

You were right! it doesnt support it. Thanks for your help

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