English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

4 Posts

10-09-2019

TH

22 Signins

111 Page Views

  • Posts: 4
  • Registered: ‎10-09-2019
  • Location: TH
  • Views: 111
  • Message 1 of 9

Thinkpad X1 Carbon 7th new laptop boot error 2203 (i guess UEFI bios issus?)

2019-10-10, 15:42 PM

I just bought new laptop Thinkpad X1 C7. Power on and configure windows10 its work properly.

Update patch and UEFI Bios (v1.2) over think vantage. After boot up screen appear error "2203: System configuration is invalid" press Esc to continue.

when i press Esc windows boot up and still work fine. i ry to restore factory default Bios and Windows 10

How can i fixed this issues?


Note: UEFI bios v1.2 but Embedded Controller Version v1.1 did miss match!

 

 

 

 

Reply
Options

5197 Posts

04-25-2008

US

39612 Signins

750230 Page Views

  • Posts: 5197
  • Registered: ‎04-25-2008
  • Location: US
  • Views: 750230
  • Message 2 of 9

Re: Thinkpad X1 Carbon 7th new laptop boot error 2203 (i guess UEFI bios issus?)

2019-10-10, 17:09 PM

Hi Anirut, and welcome to the Lenovo User Community!

 

There is an Embedded Controller update which has to be applied separately before updating to the later BIOS/ECP versions. You will find it on the support site as version "(none)-1.05":

 

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-carbon-7th-gen-type-20qd-20qe/downloads/driver-list/component?name=BIOS%2FUEFI

 

Apply that first, they try the BIOS 1.20 update again.

 

Tell us how it goes.

I don't work for Lenovo. I'm a crazy volunteer!
Reply
Options

4 Posts

10-09-2019

TH

22 Signins

111 Page Views

  • Posts: 4
  • Registered: ‎10-09-2019
  • Location: TH
  • Views: 111
  • Message 3 of 9

Re: Thinkpad X1 Carbon 7th new laptop boot error 2203 (i guess UEFI bios issus?)

2019-10-11, 13:40 PM

I had try to update BIOS 1.05 before 1.20 many times. Unfortunately, My Thinkpad still error 2203. :smileysad:

Moderator note: image containing serial number removed to prevent abuse.

 

 

Reply
Options

1 Posts

10-24-2019

CH

2 Signins

23 Page Views

  • Posts: 1
  • Registered: ‎10-24-2019
  • Location: CH
  • Views: 23
  • Message 4 of 9

Re: Thinkpad X1 Carbon 7th new laptop boot error 2203 (i guess UEFI bios issus?)

2019-10-24, 7:14 AM

Hello, 

 

We have the exact same issue with a brand new X1 Carbon here (20QD00L1MX). 

We applied the 1.05 update and then the 1.22, it does not solve the issue. 

Do you have another solution ?

 

 

 

Reply
Options

4 Posts

10-09-2019

TH

22 Signins

111 Page Views

  • Posts: 4
  • Registered: ‎10-09-2019
  • Location: TH
  • Views: 111
  • Message 5 of 9

Re: Thinkpad X1 Carbon 7th new laptop boot error 2203 (i guess UEFI bios issus?)

2019-10-24, 16:43 PM

Updated, I bring laptop to Lenovo services center (Thailand). They has been changed the mainboard while find out the solutions about 2-3 working days included my topic in this forums. It's work perfectly. i let them update lastes bios to v1.22 and i turn off bios update automatically by Lenovo Vantage.

Finally, Lenovo support must be release hot fix or some patched immediatly to prevent this issues. 

 

 

Reply
Options

3 Posts

11-10-2019

GB

9 Signins

67 Page Views

  • Posts: 3
  • Registered: ‎11-10-2019
  • Location: GB
  • Views: 67
  • Message 6 of 9

X1Carbon "2203" Error

2019-11-10, 20:56 PM

Hi I have a brand new X1 Carbon (full spec costing £2,301.38) , and it's getting a "2203 error".

In the attached screenshot, you can see I get it as soon as you power on the laptop.

Beyond this, it's been getting several BSOD errors, not sure if they were related or not, but I don't have any extra software installed other that web browers and office365.

 

The new laptop was originally shipped to me on 18 Sepember.

 

I called Support to try and get it resolved in 15 October (within a month) - was first oppotunity I had (I travel for work).

Lenovo collected the laptop next day, and returned it on the 21 October.

However, the issue was still there, exactly the same.

 

I called support again, and again they collected it next day.

 

Since then, I see the below history on the support website.

  • 23 October - says a repair is in progress / parts hold
  • 5 November I get an email saying Lenovo can't reproduce the problem! (like I said, you just power it on)
    • In response, I send them the screenshot again
  • Since 6 November, it's saying "On Parts Hold"

 

It's coming up to a month that I've been without what should have been my primary work laptop.

Next week, I'll be travelling for work for the following 4 weeks, so I've resorted to buying another laptop (different manufacturer).

 

I really don't want this laptop anymore. For a flagship system, I don't expect it to be be sent to me with such a fault, for repair process to be so fustrating. To not be activily told what the status is and given an ETA on resolution.

I don't understand how an error which appears as soon as you power on cannot be reproduced.

 

 

For comparison, I had another business laptop 3 years ago (different manufacturer). The charging socket on the laptop got damaged after 8 months use. The laptop was picked up, repaired and returned with 48hrs. And I was phonned by the call center as to status/ETA as soon as they made the diagnosis.

 

So I guess I'm making this post in hope to warn others when considering buying -  (a) this laptop and (b) the support experience. .

 

 

 

21 Oct 2019 12:32Service request open.
21 Oct 2019 12:33Collection booked.
22 Oct 2019 12:19Computer in transit to repair centre.
23 Oct 2019 09:03Computer arrived at repair centre.
23 Oct 2019 09:05Repair started.
23 Oct 2019 09:07Repair in progress.
23 Oct 2019 09:13Repair on parts hold.
04 Nov 2019 13:15Repair on hold. Please complete the required action.
04 Nov 2019 13:15Unit released from hold.
06 Nov 2019 08:36Unit released from hold.
06 Nov 2019 11:06Repair on parts hold.

 

EDIT: I just saw other threads with the exact same issue, saying it needed a motherboard replacement to resolve. So if it's a known problem, why did they ship with the bad board!!? And why weren't Support able to find the problem??

 

 

 

Ravi

Reply
Options

3 Posts

11-10-2019

GB

9 Signins

67 Page Views

  • Posts: 3
  • Registered: ‎11-10-2019
  • Location: GB
  • Views: 67
  • Message 7 of 9

Re: X1Carbon "2203" Error

2019-11-26, 22:15 PM

Just to update, laptop is still with service center (for 3rd time).

 

On the second repair, these parts were replaced;

Part Number Product Name

5B20X57871WIN.I7-8665U.16G.9560.AMT.YTPM
01AX796Wireless CMB FBC L860-GL

 

 

I can see currently, the following are marked as pending replacement:

Part Number Product Name

01AX796Wireless CMB FBC L860-GL
02HK712FRU Fibocom L850-GL LTE CAT9 W
02HK709Wireless CMB FBC L850 Knkout

 

 

And this is on a brand new laptop :/

Reply
Options

4 Posts

11-17-2017

TR

23 Signins

160 Page Views

  • Posts: 4
  • Registered: ‎11-17-2017
  • Location: TR
  • Views: 160
  • Message 8 of 9

Re:Thinkpad X1 Carbon 7th new laptop boot error 2203 (i guess UEFI bios issus?)

2020-04-10, 11:12 AM

Merhaba 

 

Led  kablosunu Kontrol edin

Reply
Options

1 Posts

07-10-2020

US

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎07-10-2020
  • Location: US
  • Views: 5
  • Message 9 of 9

Re:Thinkpad X1 Carbon 7th new laptop boot error 2203 (i guess UEFI bios issus?)

2020-07-10, 19:17 PM

 

We purchased a brand new X1 Carbon 8th generation and every time the computer reboots, an error code "2203: System configuration is invalid.  Press Esc to continue." pops up. I attached.  If you press Esc, the computer boots and works until you have to reboot the machine and error comes back. I have contacted Lenovo Support on this issue several times and have sent the computer in for repair at least 3 times now. The last time I sent to them, they did absolutely nothing and sent the computer back claiming the issue is a software issue, not hardware. They even told me that despite the compute having 2.5 more years of warranty, that I have to pay Lenovo Support additional money for them to remote into the computer to fix the supposed "software issue"  Other threads appear to show that the main board needs to be replaced? 

 

I do not think the error is software. Before I shipped the laptop to Lenovo the 3rd time, they sent me a USB recovery tool to re-image the computer back to factory defaults. So I used Lenovo's recovery tool to reinstall Windows 10 and yet they are telling me the issue is a software issue. The computer has no software besides the applications, etc. that were embedded into the Lenovo USB. So far in my quest to solve this, since Lenovo Support has not been able to assist me and wants to charge me additional is:

 

I have updated the BIOS to version 1.34 using Lenovo System Update. It also shows the Embedded Controller at version 1.18 which according to Lenovo are correct. I also set the OS to optimized defaults in the setup menu. Error never went away. I wanted to try rolling back the BIOS but the default setting in setup menu is to not allow rollback. I can change that setting, but am concerned I will break the main board if I start messing with the BIOS or the Embedded Controller Program. In fact the Readme document for the BIOS 1.34 specifically states that for Machine types: 20QF, 20QG, 20QD, 20QE (which my computer is) that "If the UEFI BIOS has been updated to version 1.33 or higher, it is no longer able to roll back to the version before 1.33"  

 

If anyone has any solutions or tips for this error, please let me know. Also, if anyone knows if I can try rolling back the BIOS or ECP without damaging the main board, let me know? Any assistance with this will be greatly appreciated.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete