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nVA01
What's DOS?
Posts: 2
Registered: ‎04-04-2017
Location: US
Views: 424
Message 1 of 3

Thinkpad X1 Carbon Gen 3- Wifi card non functional

Hi everyone. I just acquired a Gen 3 X1 Carbon. When I got it, it had Windows 10 on it. I do not like Windows 10 at all so I replaced it with Windows 8, which I will upgrade to 8.1. However...

 

The wifi card is not functioning. I installed every possible wifi driver (but not Sierra) and the wifi card is not even showing up as a connected device in Device Manager (see the attached screenshot).

 

 

no wifi.PNG

I also noticed that ALT + F4 is not functioning either.

 

I installed every other driver I can think of.

 

Please help!

Community SeniorMod
Community SeniorMod
Posts: 8,778
Registered: ‎01-01-2010
Location: US
Views: 394
Message 2 of 3

Re: Thinkpad X1 Carbon Gen 3- Wifi card non functional

I have had this sort of problem on machines where I had microsoft windows 8 disks, rather than Lenovo recovery media.  I have used a USB ethernet dongle and installed an ethernet driver.  Then install Thinkvantage System Update and download over the ethernet.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
nVA01
What's DOS?
Posts: 2
Registered: ‎04-04-2017
Location: US
Views: 361
Message 3 of 3

Re: Thinkpad X1 Carbon Gen 3- Wifi card non functional

Hi Rich.

 

Thank you for your response. Unfortunately, my Thinkpad did not recognize the USB ethernet adapter when I plugged it in, even though I installed all possible drivers. I used a USB wifi adapter and that allowed me to download Thinkvantage System Update. Unfortunately, this did not help at all, as I was not given an option to download a wifi or ethernet driver.

 

I tried once again to install the wifi driver but it failed again. I attempted to attach the log file that the installer generated upon the failed installation but the forum rejected the .txt file so I will paste the contents below:

 

** Log file opened successfully **
Thu, 06 Apr 2017 00:03:43 GMT      ECP: Common          INFO      ECP library initialized, revision R2M02, API version major is 3, API version minor is 6.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlDeviceCheckIfWin8 - Running on Windows 8 (v6.2)
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlLocDeviceCheckIfWin8Driver - Check for Windows 8 drivers.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlDeviceCheckIfWin8Driver - Running on Windows 8 drivers
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyData - Failed to fetch property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyString - Failed to retrieve data from property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     203 - Could not configure device.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     TlLocDeviceCheckIfDriverLoaded - Failed to get upper filter for device 0.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyData - Failed to fetch property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyString - Failed to retrieve data from property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     203 - Could not configure device.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     TlLocDeviceCheckIfDriverLoaded - Failed to get upper filter for device 1.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyData - Failed to fetch property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyString - Failed to retrieve data from property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     203 - Could not configure device.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     TlLocDeviceCheckIfDriverLoaded - Failed to get upper filter for device 2.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyData - Failed to fetch property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     DeviceSerialGetPropertyString - Failed to retrieve data from property 17.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     203 - Could not configure device.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           ERROR     TlLocDeviceCheckIfDriverLoaded - Failed to get upper filter for device 3.
Thu, 06 Apr 2017 00:03:43 GMT      ECP: Device          DEBUG     EcpDeviceCheckIfDriverLoaded - The device driver is not loaded.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlDeviceCheckIfWin8 - Running on Windows 8 (v6.2)
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlLocDeviceCheckIfWin8Driver - Check for Windows 8 drivers.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlDeviceCheckIfWin8Driver - Running on Windows 8 drivers
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlLocDeviceGetDescriptorMode - Open Registry Key
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     TlLocDeviceGetDescriptorMode - Query Registry Key
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           INFO      Locking internal lock.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           INFO      Locked internal lock.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           DEBUG     Closing device 0.
Thu, 06 Apr 2017 00:03:43 GMT      TL:At               DEBUG     >>>>TlAtClearCallbacksForHandle for device 0
Thu, 06 Apr 2017 00:03:43 GMT      TL:At               DEBUG     <<<<TlAtClearCallbacksForHandle
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           INFO      Unlocking internal lock.
Thu, 06 Apr 2017 00:03:43 GMT      TL: Device           INFO      Unlocked internal lock.

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