07-16-2018 01:49 AM
Am seeking assistance as I have been experiencing problems with my camera for the last week or so. I usually use my camera when i conduct zoom meeting, initially everything was working perfectly but the camera starts to malfunction weeks ago.
In the middle of the video conference it will just get a black screen and error message pops-up.
I followed the following steps below but the problem still occurs:
When I check the CAMERA app i get this error message : Error Code 0xA00F4246
When you check under device manager it says that camera is working and no problem are being detected. Is this issue a software issue? or a Windows issue?
Hopefully someone can provide me Troubleshooting steps to permanently fix this.
09-19-2018 04:18 PM
Not sure if this will help you.
But I believe it might be the driver you are using.