06-05-2017 08:33 PM
I started having issues with the ultranav middle button. It works when i start the computer but after a few minutes of scrolling up and down it does not work anymore. The only way to have it function again is to either restart (which will again only work for a few minutes) or use a bluetooth mouse to uncheck and check the mouse settings for trackpoint which that too will work for a few minutes only. I've updated the bios and updated the driver. Still not stable.
Any suggestions would be highly appreciated.
06-06-2017 09:31 AM
06-07-2017 06:45 AM
06-08-2017 07:22 AM
Is everything working correctly now with the updated driver?
06-10-2017 12:22 AM - edited 06-10-2017 12:25 AM
When it does freeze, try killing the SynTPEnh.exe, SynTPHelper.exe, SynTPLpr.exe processes in Task Manager and then restarting SynTPEnh.exe in C:\Program Files\Synaptics\SynTP. Does scrolling come back after doing so (even temporarily)?
06-11-2017 08:32 PM
06-12-2017 09:41 AM