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andry90
Fanfold Paper
Posts: 3
Registered: ‎05-26-2019
Location: ID
Views: 265
Message 1 of 2

Thinkpad X1 Extreme Firmware Code 10

I have this problem with the system firmware of my X1 Extreme. The device status is set to:

 

"This device cannot start. (Code 10) Indicates a revision number encountered or specified is not one known by the service. It may be a more recent revision than the service is aware of."

It doesn't break anything as far as I'm aware of. But I just wanna know whether there is a solution to this problem. Thanks!

 

Device Manager 7_31_2019 9_16_40 AM.png

Social Support Agent
Social Support Agent
Posts: 25
Registered: ‎05-24-2019
Location: US
Views: 143
Message 2 of 2

Re: Thinkpad X1 Extreme Firmware Code 10

Hello Andry90!

Have you checked if there are available updates for BIOS? We've checked our support website, we can see that the latest version of BIOS for Thinkpad X1 Extreme is BIOS version 1.24 and based on your screenshot it's V1.21. Could you try updating the BIOS to see if the issue persist?

Here's the latest version of BIOS for ThinkPad P1, X1 Extreme

https://download.lenovo.com/pccbbs/mobiles/n2euj16w.exe

Let us know how it goes.

Thanks.



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