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2 Posts

09-06-2019

CA

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Thinkpad X1 Extreme Gen 2

2019-09-06, 3:56 AM

This laptop just came in yesterday. Initially even after installing all the updates, the computer was running rather sluggish and slow compared to my previous 2 year old Asus Laptop, in terms of scrolling through webpages, pdf and responsiveness. Now I've reinstalled Windows 10, some of the sluggishness is gone but on Google Drive and Chrome I still find that it is slower compared to my previous laptop.

 

 

Do I have a defective unit? Does anyone else have the same problem?

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134 Posts

01-15-2010

US

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Re: Thinkpad X1 Extreme Gen 2

2019-09-06, 11:11 AM

It would help if you'd post your specs.

 

Obviously, make sure you're running latest bios and have all applicable Lenovo updates.  Also check your "intelligent power" to see what setting it's on.

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40 Posts

04-30-2019

PL

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Re: Thinkpad X1 Extreme Gen 2

2019-09-06, 12:21 PM

1. Check Device Manager in Control Panel for drivers problems.

2. Check task manager for cpu usage, maybe something is running in background

3. Install Intel XTU and Cinebench R20, run benchmark and check cpu temperatures, throttling. Try diferent windows power profiles (battery saver, max performance...)

4. Last resort - reinstall Windows 10

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19 Posts

05-22-2019

US

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Re: Thinkpad X1 Extreme Gen 2

2019-09-06, 15:04 PM

Also, if suspecting defective hardware, I would recommend performing a BIOS diagnostic by pressing 'F10' when booting up

 

The diagnostic modules available are pretty thorough.

 

 

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