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nicolas1088
Paper Tape
Posts: 2
Registered: ‎09-05-2019
Location: CA
Views: 680
Message 1 of 4

Thinkpad X1 Extreme Gen 2

This laptop just came in yesterday. Initially even after installing all the updates, the computer was running rather sluggish and slow compared to my previous 2 year old Asus Laptop, in terms of scrolling through webpages, pdf and responsiveness. Now I've reinstalled Windows 10, some of the sluggishness is gone but on Google Drive and Chrome I still find that it is slower compared to my previous laptop.

 

 

Do I have a defective unit? Does anyone else have the same problem?

erik_h
HDMI
Posts: 134
Registered: ‎01-15-2010
Location: US
Views: 623
Message 2 of 4

Re: Thinkpad X1 Extreme Gen 2

It would help if you'd post your specs.

 

Obviously, make sure you're running latest bios and have all applicable Lenovo updates.  Also check your "intelligent power" to see what setting it's on.

gm20
Punch Card
Posts: 38
Registered: ‎04-30-2019
Location: PL
Views: 615
Message 3 of 4

Re: Thinkpad X1 Extreme Gen 2

1. Check Device Manager in Control Panel for drivers problems.

2. Check task manager for cpu usage, maybe something is running in background

3. Install Intel XTU and Cinebench R20, run benchmark and check cpu temperatures, throttling. Try diferent windows power profiles (battery saver, max performance...)

4. Last resort - reinstall Windows 10

Venetach
Fanfold Paper
Posts: 19
Registered: ‎05-22-2019
Location: US
Views: 593
Message 4 of 4

Re: Thinkpad X1 Extreme Gen 2

Also, if suspecting defective hardware, I would recommend performing a BIOS diagnostic by pressing 'F10' when booting up

 

The diagnostic modules available are pretty thorough.

 

 

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