01-29-2019 05:22 PM - edited 01-30-2019 08:03 AM
1-29 - 3 days on Release from hold with no updates. Today, in Atlanta my son's pre-school closed, so I can't blame them for probably being closed as well today since they are in Memphis; or is this normal?
I had anticipated since when my laptop arrived at Depot and repairs started that day, that when the part arrived they would again, resume the process of repairing the machine.
Today 1-30 - Status was updated to repair completed.