03-11-2019 12:33 PM
Community: we just recently purchased a brand new Thinkpad X1 Extreme laptop and Thunderbolt 3 Workstation Dock.
The Laptop is awesome but unfortunately we're on our second dicking station and wondering what we're doing wrong--or if we have a defect.
The docking station came with a 230W and 65W AC power cord, and the dock has both a 230W/170W port and 135W/65W power port.
When the 230W cord is plugged into the 230W port, the dock doesn't turn on (nothing plugged in).
When the 65W cord is plugged into the 135W/65W port, it lights up but no network when a laptop is plugged in or charge.
The only way I get a light on the station is to plug the 230W cord into the 135W/65W port, and then when a laptop is plugged in I get network and charge.
We contacted Lenovo and they sent a replacement as they admitted it was not working as it should. The second one also exhibits the exact same behavior and we are at a loss and ready to return for a refund. I also don't want to plug a 230W power brick into a 135W/65W port for fear of overheating.
Anyone else experience this or have any ideas, we'd like to hear them. Thanks.
03-11-2019 04:58 PM
I think you want the 230W 40AN dock. There appear to be 2 different "40AN" docks
03-12-2019 07:34 AM
04-20-2019 05:55 PM