11-10-2011 06:14 PM
I bought Thinkpad X1 with RAM upgrade to 8 GB through a local reseller. When I received the laptop, I was also given an additional 4GB RAM to be put into the laptop. When I went to my IT guys to get the RAM installed, I found that X1 comes with only 1 DIMM. I refered it back to the reseller who promised to replace the 2 4GB RAM with a single 8GB RAM. It has been about 4 weeks since this happened and today the reseller came back with the fact that lenovo does not have 8GB RAM for this model and that Kingston have it but it is not yet released to market. It will released in December.
This has been a terrible experience with lenovo. I chose this particular laptop for its specifications and now I cannot use it as lenovo published false specs for it. This is a disgrace.
Can someone at lenovo resolve this asap.
11-10-2011 06:30 PM
11-10-2011 07:03 PM