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14 Posts

02-18-2010

SE

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Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

2018-10-16, 15:40 PM

Neither the stylus nor the touch is longer working. Seems to be related to an upgrade of Touch Firmware from Lenovo. 

 

Lenovo support here in Sweden recommends a complete reinstall of Windows.

 

Update: When I found this https://pcsupport.lenovo.com/se/en/solutions/HT502617 article and tried  it, it didn't work. 

There, I found that the "HID-Compliant pen" and "HID-Compliant touch.." were greyed out. Update: My timeline for this is that I used the touchscreen/pen on a meeting on October 9, the Touch firmware updated on October 11 (prompted by Lenovo Vantage) on a meeting the next day, neither the touch nor the pen worked. No significant Windows updates, the version of Windows 10 is 1803

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76 Posts

11-24-2007

Denver, CO

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Re: Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

2018-10-16, 16:10 PM

Seems you are not alone...

 

https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Yoga-X1-touch-screen-not-working-after-latest-firmware-update/m-p/4221949

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14 Posts

02-18-2010

SE

50 Signins

311 Page Views

  • Posts: 14
  • Registered: ‎02-18-2010
  • Location: SE
  • Views: 311
  • Message 3 of 5

Re: Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

2018-10-16, 16:35 PM
Yes, seems like the issue has been around for a while.
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14 Posts

02-18-2010

SE

50 Signins

311 Page Views

  • Posts: 14
  • Registered: ‎02-18-2010
  • Location: SE
  • Views: 311
  • Message 4 of 5

Re: Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

2018-10-18, 6:36 AM

has been classified as a hardware failure. Technician and new screen on its way. 

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14 Posts

02-18-2010

SE

50 Signins

311 Page Views

  • Posts: 14
  • Registered: ‎02-18-2010
  • Location: SE
  • Views: 311
  • Message 5 of 5

Re: Thinkpad X1 Yoga (1 st Gen) Touchscreen stopped working

2018-10-24, 16:09 PM
Technician changed the screen. Still didn't work. Restarted Windows in safe mode, then rebooted -> worked with new screen
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