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18 Posts

03-02-2018

Canada

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-04-03, 18:09 PM

Just tried out the "fix" but doesn't do anything for my OLED display flickering....still present and still annoying. I am sending tomorrow my laptop back to LENOVO for repair (2nd time in 2 years)....I will keep you all posted on what happens! I can't believe that such a common issue among users has not been solved yet, or that a recall hasn't been issued. 

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29 Posts

11-02-2017

United Arab Emirates

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-04-04, 2:53 AM

We have replaced close to 400 screens out of nearly 1000 purchased. Thankfully the vendor covers these under warranty. The flicker also extends to lines on the panel which don’t do away. 

 

Weve also replaced over 100 cooling fans as they have been wearing out too. 

 

We’ve had none of these issues with the third Gen X1 Yoga. 

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18 Posts

03-02-2018

Canada

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-04-15, 20:00 PM

Hi all,

 

I promised to update you about the return of my X1 Yoga 2nd gen laptop, with the grey horizontal bar flickering on the bottom right side.  This is my second time returning to LENOVO the laptop with the same issue. The first time they replaced the OLED touch display, and the issue was fixed early 2018, until about 12 months later when it happened again this February 2019. I had to wait a while for the right time to send it back for repair, so it wasn't until early April that I finally was able to send it off. 

 

I have just received the laptop back from LENOVO (very quick turnaround in about 6 days), and all is working fine again. LENOVO replaced the OLED touch display, and the problem is apparently now resolved. So definitely a hardware issue. I have to say that the repair request process was done very well, and there was no hassle shipping it back to LENOVO (I have the extended warranty). 

 

I am again crossing my fingers that this OLED display is going to be the last one I need to fix. The X1 Yoga is a great machine and the OLED display is really awesome.

 

Hats off to Lenovo again for the quick repair.

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7 Posts

12-13-2017

Canada

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-04-15, 21:05 PM

You are lucky your turnaround was 6d. Mine is almost 1 mth now. As reported, my 3rd return. The communication has been poor. They sent me email 2 wks ago asking for case# or proof of my 2nd return. I sent them bk 1st and 2nd Service Repair Summaries. Since then, not even an acknowledgement that they received it. I told them that this ordeal seemed like "right out of candid camera". Luckily my laptop is used for pleasure not business. Obviously I am very disappointed and this will be my last Lenovo. Should not have bought one after IBM sold Lenovo. Under Chinese hands now, it is totally "unmanageable" and "clueless" as to what they are doing. Big lesson learned here. Thanks.

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18 Posts

03-02-2018

Canada

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-04-15, 21:10 PM

Wow Liverpud! I am finding it hard to believe we are talking about the same company dealing with the same problem. Talk about extremes! I guess things go sideways once you hit the 3rd return....LOL :smileywink:

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4 Posts

04-20-2017

United States of America

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-06-19, 7:50 AM

I just spent a few hours troubleshooting the screen flickering issue when at low brightness and thought it could be helpful to share what I have learned.

 

I am running Windows 10.

 

I read through past history of this thread and found the suggestion of disabling panel refresh; however after installing the "Intel Graphics Control Panel" from the Microsoft Store I couldn't get it to open due to an error about  my system having out-dated drivers and instead needing the more recent DCH drivers. I downloaded them from here: https://downloadcenter.intel.com/download/28816/Intel-Graphics-Windows-10-DCH-Drivers but they wouldn't install because the installer was erroring out when it noticed I had manufacturer provided graphics drivers installed. I uninstalled the Lenovo provided drivers (via System settings) and I was then able to install the DCH drivers linked above. From there I was able to get into Intel Graphics Control Panel and also noticed upon returning to the Microsoft Store that the "Intel Graphics Command Center" was installed. From within the Intel Graphics Command Center I was able to disable "Panel Self-Refresh" for both when running on battery and plugged-in. This resolved the low brightness flickering issue for me.

 

TL;DR

 

1) Uninstall the Lenovo provided graphics drivers (even the latest from their support site is not up to date with intel's latest)

2) Install DCH drivers linked above

3) Install "Intel Graphics Command Center"

4) Set "Panel Self Refresh" to Off under  "On Battery" and "Plugged In" via "System-> Power"

 

Hope this helps!

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76 Posts

08-13-2015

United States of America

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-06-19, 11:29 AM

This is good stuff! Works great.

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18 Posts

07-11-2017

Spain

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-06-19, 11:39 AM

Thank you!!!!!

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18 Posts

07-11-2017

Spain

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-10-06, 0:52 AM

After now 3 months with no flickering... the flickering is back. I went through all of the process you described and no success....

 

I will try again tomorrow morning, but else I am now surrending to the fact that I will have to give away the OLED screen... :(

 

I was so much longing for your solution to work...

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76 Posts

08-13-2015

United States of America

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Re: Thinkpad X1 Yoga 2nd Gen (2017) OLED screen flickering on low brightness

2019-10-06, 1:47 AM

Did you check the driver version? New ones came out lately perhaps intro'ing more problems 

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