English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

2 Posts

03-17-2017

IT

3 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎03-17-2017
  • Location: IT
  • Views: 15
  • Message 1 of 5

Thinkpad X1 Yoga Display Problem

2017-03-17, 7:20 AM

Hi,

After the last Intel HD Graphics Driver 10-64 (V.21.20.16.4590) the display went off, It comes on only during booting (i can go into setup) but when the computer start to load windows everything disappear; I can only use an external monitor by the Display port or HDMI one.

Can anybody teel me how to resolve this issue?

Is it possible to reload the previous driver? (I went into device manager but the rollback button in the video driver windows is graied up)

Thanks a lot in advance

 

Solved! See the solution
Reply
Options

1811 Posts

12-12-2016

IN

1843 Signins

46611 Page Views

  • Posts: 1811
  • Registered: ‎12-12-2016
  • Location: IN
  • Views: 46611
  • Message 2 of 5

Re: Thinkpad X1 Yoga Display Problem

2017-03-17, 8:11 AM

Hi Emlio1952,

 

Welcome to Lenovo Community! And happy to have you here.

 

As I understand that you are facing issue black screen issue in your ThinkPad X1 Yoga.

In response to customer reports this issue Lenovo released an update. Kindly check this thread 

 

Do let us know how it goes.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 
Regards,
Prabhansh
_______________________________________________
Tap that Kudos button if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB

0 person found this solution to be helpful.

This helped me too

Reply
Options

1 Posts

07-13-2017

US

1 Signins

13 Page Views

  • Posts: 1
  • Registered: ‎07-13-2017
  • Location: US
  • Views: 13
  • Message 3 of 5

Re: Thinkpad X1 Yoga Display Problem

2017-07-13, 23:38 PM

I have a lenovo thinkpad X1 Yoga gen 6...worked with is all day yesterday.  Went to use it today, black screen.  Community discussion suggest using an external monitor to troubleshoot.  I do not have another  monitor.  I have no idea how to fix this.  I also lost fingerprint reader capability.  This should not happen.  How to get it fixed?

 

Reply
Options

2 Posts

03-17-2017

IT

3 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎03-17-2017
  • Location: IT
  • Views: 15
  • Message 4 of 5

Re: Thinkpad X1 Yoga Display Problem

2017-07-14, 20:38 PM

The problem has been resolved, thanks a lot for your kind support

Reply
Options

1811 Posts

12-12-2016

IN

1843 Signins

46611 Page Views

  • Posts: 1811
  • Registered: ‎12-12-2016
  • Location: IN
  • Views: 46611
  • Message 5 of 5

Re: Thinkpad X1 Yoga Display Problem

2017-07-16, 11:26 AM

Glad to hear that you issue has been sorted out fell free to use Lenovo Forums happy to help you.

 

Prabhansh

____________________________________________________
ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete