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Thinkpad X1 carbon hotkeys stopped working

2018-09-15, 7:28 AM

TP X1 carbon with Windows 7/64 bit

 

Some Hotkeys do not work

F4, F7, F8 ,F9, F10, F11, F12 do NOT work.

Caps lock does not display on screem

 

All this happened at the same time. Might be because of an update (either Windows or Lenovo) but I am not sure.

Tried the recommended fixes and installed the hotkey tool n1qvub3w.exe but that did not solve it.

 

It is extremely frustrating to have this issue without any proper resolution.

Any help is appreciated.

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1880 Posts

07-22-2010

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Re: Thinkpad X1 carbon hotkeys stopped working

2018-09-15, 13:59 PM

Did you update the power management driver recently?  If yes it sounds like the same problem a lot of other people have with Fn keys and OSD.  The solution is to ROLL back the power management driver to prior version see below.

 

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Latest-Power-Management-Driver-Conflicts-with-Lenovo-OSD/m-p/4191883#M127794

 


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2 Posts

09-15-2018

US

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  • Posts: 2
  • Registered: ‎09-15-2018
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Re: Thinkpad X1 carbon hotkeys stopped working

2018-09-15, 16:44 PM
Thank you so much green.
I have been looking for a solution for the past 10 days.

A true Guru :)
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