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NAD12
What's DOS?
Posts: 2
Registered: ‎09-15-2018
Location: US
Views: 2,447
Message 1 of 3

Thinkpad X1 carbon hotkeys stopped working

TP X1 carbon with Windows 7/64 bit

 

Some Hotkeys do not work

F4, F7, F8 ,F9, F10, F11, F12 do NOT work.

Caps lock does not display on screem

 

All this happened at the same time. Might be because of an update (either Windows or Lenovo) but I am not sure.

Tried the recommended fixes and installed the hotkey tool n1qvub3w.exe but that did not solve it.

 

It is extremely frustrating to have this issue without any proper resolution.

Any help is appreciated.

Guru
Posts: 1,373
Registered: ‎07-21-2010
Location: US
Views: 2,409
Message 2 of 3

Re: Thinkpad X1 carbon hotkeys stopped working

Did you update the power management driver recently?  If yes it sounds like the same problem a lot of other people have with Fn keys and OSD.  The solution is to ROLL back the power management driver to prior version see below.

 

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Latest-Power-Management-Driver-Conflicts...

 


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 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

NAD12
What's DOS?
Posts: 2
Registered: ‎09-15-2018
Location: US
Views: 2,391
Message 3 of 3

Re: Thinkpad X1 carbon hotkeys stopped working

Thank you so much green.
I have been looking for a solution for the past 10 days.

A true Guru Smiley Happy

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