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03-15-2019

RU

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  • Registered: ‎03-15-2019
  • Location: RU
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Thinkpad X1C6 trackpoint and touchpad stopped working

2019-03-15, 17:18 PM

My trackpad and trackpoint died while I was editing text (no load, no updates, just typing and stuff).

 

Trying to fix that I successfully updated BIOS on fresh windows installation and tried to update touchpad/trackpoint firmware, but got errors, similar to the ones in that thread.

 

In particular, I am getting :
"fail to enter transparent mode" error on the trackpoint firmware update

"0x0" error on the touchpad firmware update

 

No found solutions helped. The device is not recognized by BIOS (PS/2 Mouse test fails).

Any thoughts or ideas? Warranty service is not operating at the weekends, so I would love to hear any suggestions.

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