07-10-2013 03:21 PM
I have run into a situation where a Thinkpad X220 laptop is docked and the video, usb, etc. ports all work normally, but the optical drive is not powered on or detected (at BIOS or in Windows). I docked a different X220 laptop on the same dock (with the same optical drive) and not only do all the ports work fine, but the optical drive is powered and detected normally as well. I have used canned air on the dock port of the laptop to no avail. Is there anything I can do other than have the laptop replaced?
07-13-2013 07:21 AM
Made sure everything is updated?
07-15-2013 09:11 AM
It worked a few weeks ago without issue. Same laptop with the same dock, so it can't be a firmware issue. Software shouldn't have anything to do with it either, as the optical drive is not detected as a bootable device before Windows is ever loaded. Thanks for the idea though.