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nflam
Paper Tape
Posts: 3
Registered: ‎05-03-2018
Location: US
Views: 444
Message 1 of 5

Thinkpad X230 only charging if computer is off when cable plugged in -- need solution

I have a refurbished X230 that works great aside from this issue. I noticed it would not charge, but when the computer ran out of battery and shut down, I plugged it back in and it *did* charge, that time. I then tried a few things including taking the battery out, which turned the computer off, which then allowed it to charge.

 

When I plug the AC adapter in, the battery light in the back will blink twice in green, then go back to red (if battery is low) or remain off (if battery level is normal). 

 

Yesterday night I turned the computer off, plugged it in, turned it on, and saw it was charging. It charged to 97% and then showed up as "plugged in, not charging" this morning. If the computer is charging and I unplug it, then plug it back in, it will not resume charging.

 

All of this leads me to think it isn't a hardware problem with the charger or battery itself (which holds a charge just fine). I also tried a different charger I had for my old T420 which fit, but had the same issue.

 

Any advice?

Community SeniorMod
Community SeniorMod
Posts: 10,262
Registered: ‎01-01-2010
Location: US
Views: 418
Message 2 of 5

Re: Thinkpad X230 only charging if computer is off when cable plugged in -- need solution

It sounds like you have custom charging thresholds set.  Do you have Lenovo Vantage installed?  (free from Microsoft store)

 

If yes, make sure you uninstall "Lenovo Settings", and check there under hardware/power.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
nflam
Paper Tape
Posts: 3
Registered: ‎05-03-2018
Location: US
Views: 414
Message 3 of 5

Re: Thinkpad X230 only charging if computer is off when cable plugged in -- need solution

I got the computer refurbished and did not install Lenovo Vantage, so if it is installed it was there before; I will check. Do you recommend to install it if I don't see it already installed on the computer? I'll try it out when I get home. Obviously any other suggestions from you (or anyone else) are welcome.
Guru
Posts: 1,680
Registered: ‎07-21-2010
Location: US
Views: 390
Message 4 of 5

Re: Thinkpad X230 only charging if computer is off when cable plugged in -- need solution

See below link for Lenovo Vantage.

 

https://support.lenovo.com/us/en/solutions/HT505081

 

I use Lenovo Vantage for 2 big reasons.  

 

1.  Helps me keep software up to date without me having to manually look for them individually.

2.  Allows me to setup battery charging threshold.  I use my computer plugged in to the wall majority of time so i dont like it constantly charging back up to 100%.  Everyones different but I choose to start charging at 60% and stop at 80%.  I find that at 80% if im away from an outlet it still will last me long enough before i need to charge.  Your usage may be different.  I think you said you dont have vantage installed, however if you have lenvo settings installed it has similiar features.  So if its set to charge only to 90% for example.  If you are currently at 93% it will show plugged in, not charging.

 

Hope this helps.

 


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 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
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nflam
Paper Tape
Posts: 3
Registered: ‎05-03-2018
Location: US
Views: 388
Message 5 of 5

Re: Thinkpad X230 only charging if computer is off when cable plugged in -- need solution

Thanks for the info; will definitely be checking it out when I get home. As I said I got the computer refurbished and haven't installed either of these things, but it is possible they were pre-installed (doubtful, but I'll check it out). I have a 90 day replacement warranty on the computer, so I'm gonna try as much as I can before switching it out.

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