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abetgarcia
What's DOS?
Posts: 2
Registered: ‎07-20-2016
Location: US
Views: 909
Message 1 of 3

Thinkpad X240 won't power on

My Thinkpad X240 only comes with an external battery pack, no internal.  I usually power down my laptop at the end of the day.  The following day it won't power on.  I have to remove and re-insert back the battery pack before it turns on.

 

If I power down and leave the laptop for 2hrs it will power up without me having to remove and re-insert back the battery pack.  But if I leave the laptop powered down for more than 3hrs I have to do the process to turn it back on.

 

The battery charges normally, I usually get 4hrs out of the 6 cell pack.

 

I ran the Lenovo Solution Center Comprehensive Tests, no errors found.  I also did the rest button but it won't power on without going thru the process of battery removal.  

 

 

Community SeniorMod
Community SeniorMod
Posts: 9,670
Registered: ‎01-01-2010
Location: US
Views: 889
Message 2 of 3

Re: Thinkpad X240 won't power on

Is it Still under warranty, if yes, call support.

 

If not, look in the event viewer and see if there is some device throwing a message at power-off


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
abetgarcia
What's DOS?
Posts: 2
Registered: ‎07-20-2016
Location: US
Views: 884
Message 3 of 3

Re: Thinkpad X240 won't power on

Yes still in warranty.  Already chat with support.  Will also check event viewer.

 

Thanks

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