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02-18-2020

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Thinkpad X280 won't turn on

2020-02-18, 3:38 AM

My wife bought a Thinkpad X280 last year, but now it could not turn on. It happened early last month but that time it turns back after a couple hours. It won't do it this time.

Here is the symptom:

     1) Whatever with AC on or off, it cannot be turn on. 

     2) The red dots on the "i" of the "Thinkpad" does not response to AC plug in.

Here is what we have tried:

     1) charge for a couple hours. 

     2) Unplug the AC and reset through the pinhole at the bottom back corner for 15 seconds.

     3) Push the power button for 30 sec.

None of these seem to work. It is still solid like a brick. 

Anyone has suggestion on it?

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11220 Posts

01-02-2010

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Re: Thinkpad X280 won't turn on

2020-02-18, 4:30 AM

First, are you still under warranty?  If yes, don't mess with it.  Call support.  In U.S., call 1-800-426-7378.

 

If not, remove the bottom cover; disconnect the battery and then the coin-cell battery.  Press the power button a couple of times to drain capacitors.  Put it back together and try again.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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