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2 Posts

12-21-2018

DE

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  • Posts: 2
  • Registered: ‎12-21-2018
  • Location: DE
  • Views: 50
  • Message 1 of 1

Thinkpad X380 Fingerprint Scanner too slow to start up after waking the computer from sleep

2018-12-21, 10:51 AM

Hello,

 

I have a new Thinkpad X380 Yoga Type 20 LJ and am experiencing the following problem with my fingerprint scanner:

 

When I start my computer from a completely shutdown state; the white light on the scanner lights up as soon as the lock screen comes up and I can scan my finger --> no issues whatsoever.

 

But, when I put my computer to sleep and open the lid again after a few minutes have passed; the lock screen comes up promptly but the white light on the fingerprint scanner needs atleast 10-15 secs more to come up and only then can I scan my finger. This really screws up the whole fast wake up experience.

 

Looking forward to a prompt response or solution

 

Thank you.

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