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2 Posts

02-17-2021

Korea (the Republic of)

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Thinkpad X390 BIOS(Ver 1.71) Issue/Boot Fingerprint Sensor is not working

2021-02-17, 5:23 AM

Hi,

Today..

I updated new bios(Ver 1.71) my x390 notebook.

but fingerprint sensor is not working at boot time and long time to fingerprint access screen.

After access use password, sensor is working good to windows logon process.

Please check this issue.

Thanks,

 

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2555 Posts

03-11-2020

Greece

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Re:Thinkpad X390 BIOS(Ver 1.71) Issue/Boot Fingerprint Sensor is not working

2021-02-17, 13:46 PM

Hi Namix ,

 

Welcome to the Community Forums.

 

Please enter the BIOS of the device and check the fingerprint setting under the "Security" tab and make sure that "Pre Desktop Authentication" is set to enabled:

 

BIOS
- Press the power button to completely shut down the unit.
- Press the F1 repeatedly on startup to enter BIOS.
- Navigate to the "Security" tab
- Open up the "Fingerprint" settings.
- Make sure "Predesktop Authentication" = Enabled.

 

If it's already set, then try to reset the fingerprint data and then set the fingerprint scanner up again.

 

Regards

 

Voithos



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2 Posts

02-17-2021

Korea (the Republic of)

2 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎02-17-2021
  • Location: Korea (the Republic of)
  • Views: 20
  • Message 3 of 4

Re:Thinkpad X390 BIOS(Ver 1.71) Issue/Boot Fingerprint Sensor is not working

2021-02-18, 1:01 AM

Thank you for reply.

 

i checked my bios and all other settings..

all settings is good..but same results...

Old bios(1.70) is working good.

 

 

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1 Posts

04-23-2021

Japan

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Re:Thinkpad X390 BIOS(Ver 1.71) Issue/Boot Fingerprint Sensor is not working

2021-04-23, 18:05 PM

Hello,

I have recently updated BIOS of my X390 (machine type: 20SC) to Ver. 1.17. and I observe the same issue.

Have you solved the issue except the way of downgrading BIOS version to 1.70?

Regards.

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