12-14-2018 08:12 PM
I've been having similar issues as the other people on this board with the OLED screen.
It started off, only being an issue when below a certain percentage and would go back to normal after incrases the brightness, then eventually became where it didn't matter the brightness. Sometimes it would be blue bars across the screen, when it's really bad, the screen would have a dark red hue and black bars. Sometimes the blue bars would go away if I turn off the display, but eventually come back.
But I sent it in for repairs, but the issue is, the problem is the issue isn't consistent. According to the website they managed to fix the device all in one day, is there anyway to figure out what they did to the laptop? I'm worried they recieved the laptop and when they turned on the laptop, they didn't see the issue and just sent it back. Because right before I shipped it, the screen was working fine at that moment. I'm only trying to get everything done, before semester starts back in January and before my warranty expires.
(While the OLED screen is very beautiful, I honestly don't trust it to hold up.)
Solved! Go to Solution.
12-15-2018 09:45 AM
12-15-2018 06:19 PM
Thank you for posting your experience and feedback.
I've marked your thread as solved.
01-04-2019 02:59 PM
Yes the problem is intermittent, however two of ours have gone completely black, others beginning to flicker. Lenovo's answer to our problem, "your out of warrantee". Shame on you Lenovo. This a manf. defect and should be repaired. We're an international company, you just lost our business and the PR that goes with it. Lessons learned.
02-25-2019 02:20 PM
Please tell me what they said they did to fix yours? Because I'm having same issues. I've done EVERYTHING suggested on every forum and Youtube video on how to fix. finally have done a bios update and even disabled some apps. I would say I think it's fixed but the last time I said that, it acted up on me again. it was fine for almost 3 weeks solid! so there is NO rhyme or reason to this what so ever AND my laptop was barely out of warranty by about a month!!!!!
02-25-2019 05:21 PM
02-25-2019 05:58 PM
Thank your for responding so quick! I'm really screwed because my warranty was up in early December! when i called, a tech told me I could get it extended but I am doubting it. I spent a TON of money on that laptop and really loved it until this happened!
03-05-2019 04:49 PM
One more question, if you don't mind me asking... how long has it been since you've had it back and it's been fixed? and is it still working okay? Also, do you know if you had ever dropped your laptop? I'm wondering if mine possibly just has a loose connection.