08-30-2016 12:29 AM - edited 08-30-2016 12:38 AM
I ordered a Thinkpad OLED Yoga, 16GB ram and 1TB SSD, on 6/17/2016. This order has been delayed many times due to parts back order, first the drive, then the screen, at least that's what I'm told, but frankly I've lost respect for customer support as they cannot provide any concrete details about my order. The latest estimate indicates that it will ship 9/12/2016, almost 3 months after the order.
I do want this machine and I see others on this forum have recieved a similar configuration. So, what is the deal here? Is Lenovo the most incompetent company on earth? Why offer a configuration they cannot fullfill? The current shipping window for this configuration is 3 weeks.
Can anyone shed any light here?
08-31-2016 10:33 AM
You've ordered a machine with the highest configuration, using a drive and screen that have only recently become available. I don't believe Lenovo reserve parts for specific orders, so your machine will not be built until both the screen and drive are in stock. As yours is a "Configured To Order" machine, you will almost certainly then have to wait for the machine to be shipped from China.
08-31-2016 01:24 PM
10-28-2016 01:36 AM
I ordered a X1 Yoga with 1TB and 16GB the 22th of August 2016, expected to be shipped after 8 days. Then Lenovo said half of September, then 14th of October. Then the shipping date became 9th of November, then moved to 14th of November... that's not serious. In the mean time the new Microsoft Surface Book and the new Mac Book Pro have been released.
11-15-2016 11:11 AM
Same here. I ordered one X1 Yoga OLED with 6600U / 16G RAM / 512G NVMe SSD on 21/09/16. Firstly I was told to receive it within 2 weeks, then 6 weeks, then 8 weeks. Now 8 weeks passed Lenovo cannot even tell me a correct shipping date! It has been POSTPONED TWICE WITHOUT ANY EXPLANATION. Really disappointed. I will definitely ask for compensation since this ruined my study life - I am still in extremely urgent situation to get it for graduate studies!
11-15-2016 02:25 PM - edited 11-15-2016 02:26 PM
X1 Yoga OLED no longer orderable on shop.lenovo.com. According to Lenovo Sales Assistance:
X1 Yoga OLED is discontinued until January
hugo lyppens: Why?
Murphy: part constraint
11-15-2016 02:33 PM