English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics

1 Posts



1 Signins

21 Page Views

  • Posts: 1
  • Registered: ‎09-23-2019
  • Location: AE
  • Views: 21
  • Message 1 of 2

Thinkpad basic dock USb ports not working

2019-09-23, 14:27 PM

hello every one, i have just recently purchased a new docking station and it worked well for a month, today all the usb ports just stopped working, the VGA and other ports are ok. Can any one advise a solution. This happened before i though may be i installed some wrong USB to serial drivers. 


601 Posts



390 Signins

10360 Page Views

  • Posts: 601
  • Registered: ‎08-01-2018
  • Location: US
  • Views: 10360
  • Message 2 of 2

Re: Thinkpad basic dock USb ports not working

2019-10-17, 15:37 PM

Hi ShanSalman!


Welcome to the Community Forums!


Is the Thinkpad Basic dock still detected on your computer? You can check it by opening the Device Manager and check the USB connections. 


If yes, try updating the firmware here from this link (https://support.lenovo.com/us/en/solutions/pd027343)




Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop